Marsh McLennan

Client Engagement Manager

Marsh McLennan$90K — $169K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with professional services clients
  • 5+ years of experience in HR Consulting
  • 5+ years of expertise in HR management functions
  • Proven success in inside sales with 5+ years in sales leadership roles
  • Experience in evaluating and refining sales processes
  • Strong strategic thinking and analytical skills
  • Ability to lead sales intake and follow-up processes

Responsibilities

  • Drive sales and client engagement efforts
  • Support the Client Engagement Director in refining sales strategies
  • Coach the team on best practices
  • Improve internal processes for client experience
  • Maintain strong data integrity for sales operations
  • Coordinate communication between internal teams and clients
  • Ensure consistent execution and deliver measurable value

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible work environment with options to work from home or the office
  • 20 days of paid time off from the start
  • Paid volunteer day and organized company volunteer events
  • Matching charitable donations up to $1,000 annually
  • Wellness rewards of up to $750 annually
  • Unlimited nitro cold brew coffee and sparkling water
  • Culture of appreciation and recognition among colleagues
Full Job Description
Company:
Marsh McLennan Agency

Description:

A day in the life.
As our Client Engagement Manager, HR Consulting on the HR Consulting Center of Excellence team, you'll help drive our sales and client engagement efforts by balancing strategic leadership with hands-on execution. You'll support the Client Engagement Director by refining sales strategies, coaching the team, and improving processes that create a smooth experience for producers and clients. You'll lead sales intake and follow-up activities, maintain strong data integrity, and coordinate communication between internal teams and clients to ensure consistent execution and measurable value.

Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • 5+ years of experience working with professional services clients
  • 5+ years of experience in HR Consulting
  • 5+ years expertise in strategic, operational, and day-to-day human resources management functions
  • Proven track record of success in inside sales, with a minimum of 5 years of experience in sales leadership roles
  • Continuously evaluating and refining sales processes to improve efficiency, effectiveness, and overall client experience
  • Strong strategic thinking and analytical skills, with the ability to make data-driven decisions
  • Leading sales intake and follow-up processes, setting clear expectations with producers, service teams, clients, and HR Consulting team members


These additional qualifications are a plus, but not required to apply:
  • Bachelor's degree in business, marketing, or a related field
  • Proficiency using CRM software and sales analytics tools
  • Proficient in Excel or SmartSheet
  • Exceptional interpersonal skills, with the ability to build and maintain strong client relationships

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much


The applicable base salary range for this role is $90,900 to $169,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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