Hatch

Client Engagement Director

Hatch$115K — $160K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or post-grad in Business, Marketing or Engineering
  • Minimum 15 years' experience in relevant roles with increasing responsibilities
  • At least 5 years' experience in pursuing new business in $10 Million (+) pursuits
  • Experience in Hatch's core industries like Metals, Energy, or Infrastructure
  • Strong business acumen paired with high Emotional Intelligence

Responsibilities

  • Serve as an internal coach, advising on client relationships
  • Facilitate company-wide sales training programs
  • Guide Account Managers in account plan development
  • Partner with leadership to review sales pipelines
  • Engage pursuit teams for engagement planning and win strategy coaching
  • Oversee handover of win strategy artifacts to proposal teams
  • Provide presentation skills coaching and interview preparation

Benefits

  • Flexible work environment
  • Long-term career development
  • Opportunity to collaborate on innovative projects
  • Engagement with a diverse and inclusive workplace
Full Job Description
Requisition ID: 100041

Job Category: Administration/Support

Location: Mississauga, ON, Canada

Hatch is currently seeking a proactive, strategic Business Development professional to join our Global Client Action Team (CAT) supporting Hatch sales efforts in Canada and the USA.

Our global team of professionals is experienced in business development, marketing and pursuit management, engineering, and project management. While our experience is diverse our goal is singular - Help Hatch teams become more successful in their winning work efforts.

We challenge our clients with innovative ideas that help them take their business to higher levels. We challenge our team to take initiative regardless of position, title or job description.

In this role you will be based in our Mississauga, Ontario corporate headquarters engaging with internal business leaders and doer-sellers across North America helping them present a competitive edge to their clients. Our ideal person will draw from their own track record of sales success to advise and coach these individuals to identify and acquire new work and drive repeat business. You will sit in the Client Engagement stream, supported by peers in the Proposal and Pursuit Governance streams, and equipped with Hatch pursuit methods, resources, tools and templates.

As the successful candidate, you will:

  • Serve as a professional internal coach and expert in winning work, providing Hatch Business Units with knowledge, coaching and advice on developing client relationships
  • Leverage the toolset developed by the Client Action Team to support you in delivering specific job functions:
    • Facilitate company-wide sales training programs
    • Guide Account Managers on account plan development and implementation
    • Serve as a business partner to Business Unit leadership, as they review their sales pipeline and identify key pursuits for your deeper involvement.
    • Engage these pursuit teams and identify where they need help: client engagement planning and pre-positioning, win strategy coaching and helping them develop detailed pursuit plans
    • Ensure good handover of win strategy artifacts to proposal team and provide continuity across the Executive Summary as a persuasive messaging architect, ensuring all client hot buttons are addressed
    • Work with teams to provide presentation skills coaching and facilitate interview preparation bootcamp for specific client interviews/presentations
  • "Act like an owner" in your role - measure results and identify areas for improvement
  • Answer basic questions on other areas the Client Action Team supports - CRM, pursuit governance, etc.
  • Be a constant Client Action Team presence in the areas of the business you support


You bring to the role:

  • Bachelor's degree or post-grad in Business, Marketing or Engineering
  • Minimum 15 years' experience in an Account Manager, Business Development Manager, Commercial, Engineering, Pursuit or Project Manager or equivalent role, demonstrating increasing responsibilities over time
  • An innate passion for winning
  • Minimum 5 years' experience pursuing new business, specific experience in $10 Million (+) pursuits
  • Experience in one of Hatch's core industries required (i.e. Metals, Energy, Infrastructure)
  • Strong business acumen combined with high Emotional Intelligence
  • Proven ability to build trusted relationships and influence from the side
  • Experience working directly with client contacts in a previous role is a plus
  • Bilingual French speaking a strong asset


Base salary range: $115,000 - $160,000

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Why join us?
  • Work with great people to make a difference
  • Collaborate on exciting projects to develop innovative solutions
  • Top employer


What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally


Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

About Hatch

Hatch is a Japanese company that designs and manufactures eyewear. The company was founded in 2011 by Chris Esposito and is headquartered in Tokyo, Japan. Hatch offers a variety of eyewear products, including sunglasses and prescription glasses, and is known for its minimalist designs. The company has collaborated with a number of other brands and designers, including Porter Yoshida & Co. and Alexander Wang. Hatch has a small but dedicated following and has been featured in a number of fashion publications.
Learn more about Hatch
Size
100 employees
Industry
Founded
2010

Similar Jobs

More Jobs at Hatch

More Energy & Utilities Jobs

Find similar Client Engagement Director jobs: