Role Summary:The Client Enablement Advisor is responsible for providing subject matter expertise throughout the end-to-end sales process with Pharmaceutical Manufacturers. They will be tasked with understanding client's analytical needs and recommending Forsyth solutions based upon those needs. In this role, the Client Enablement Advisor will collaborate with all Forsyth cross-functional teams, including Data, Product, and Business Development.
Key Responsibilities: 1. Understand client problems and assess needs through investigation.
2. Match Pharmaceutical client challenges w/ our abilities. Translate identified business questions and challenges into data-based solutions matched to Forsyth data model.
3.Proactively provide recommendations regarding trend and insights garnered from studying the client-specific data.
4.Contribute and coordinate content for SOW that aligns w/ capabilities and timelines. Map client needs to available data and products.
5.Work with data to create scalable feasibility requirements.
6.Establish strong internal and external relationships and serve as primary POC for overall and day to day service delivery for clinical analytic needs.
7.Represent client(s) internally and coordinate with other functional areas to implement client initiatives, complete projects and address ongoing service needs.
8.Ensure alignment among internal teams re: client contract deliverables. Provide background/client history when/where applicable. Manage client expectations and solicit approvals at key milestones.
9.Set all service meetings (once sale has closed (i.e. anything post-sales); bi-weekly analyst meetings); set goals for meeting.
10.Manage all aspects of implementation, in alignment w/ deliverables identified by BD upon contract execution.
11.Coordinate client-training and support strategies.
12.Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.
13.Maintain advanced understanding of Forsyth's offerings.
14.Expert in Forsyth data and use cases.
15.Maintain knowledge of Forsyth's position vs competitors (positioning, pricing, differentiation, etc.)
16.Translates and go-between from BD to Data and Product.
Qualifications- Bachelor's degree and 5+ years of relevant experience supporting data sales, specifically in life sciences.
- Experience working directly with (or for) Pharma Manufacturers (Commercial analytics, sales operations, Market Access analytics, payer marketing, HEOR, etc.)
- Strong analytical skills preferred, specifically proficiency with SQL and Excel.
- Demonstrated ability to support multiple, highly visible projects simultaneously.
- Strong communication skills (verbal, written).
- Looks for innovative ways to complete deliverables.
- Organized and experienced in meeting deadlines.
- Possesses problem-solving skills.
- Demonstrated ability to drive results.
- Adapts to ambiguous or unfamiliar terrains.
- Strong collaboration skills. Values other perspectives. Able to work comfortably with leadership and matrix partners.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 94,700 - 157,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
