Gartner

Client Director Team Lead, GTS

Gartner$158K — $199K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of overall experience; 10+ years in sales management
  • Proven track record in quota-bearing, consultative sales, preferably in technology
  • Experience building trust with C-level executives in multinational firms
  • Expertise in global account planning and territory management
  • Strong relationship-building and communication skills
  • Ability to understand and develop comprehensive solutions for enterprise-level clients
  • Bachelor's degree preferred; Master's degree a plus

Responsibilities

  • Develop trust-based relationships with senior technology leaders in large accounts
  • Drive territory strategy and client account growth
  • Create tailored account solutions and execution plans
  • Collaborate with sales teams and internal partners for account success
  • Coach and guide direct reports on sales best practices
  • Translate client strategies into actionable opportunities
  • Manage performance metrics, including sales forecasts and retention

Benefits

  • Competitive salary and generous paid time off policy
  • Uncapped commission structure
  • High-quality sales training and skill development programs
  • Annual attendance at exclusive 'Winners Circle' event for top performers
  • Inclusive, team-oriented company culture
  • Opportunities for professional development and career growth
Full Job Description
About the role:

The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director, Team Lead will carry a sales quota and manage one to three direct reports - focusing on client value delivery, client retention, and new business.

What you will do:
  • Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
  • Lead overall account and territory strategy to drive YoY growth and retention
  • Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state
  • Orchestrate and marshal account planning and execution with sales team members and cross-BU internal partners
  • Lead and coach direct sales team on best practice execution
  • Develop understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
  • Attract and retain top talent within sales team by following Gartner's validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open opportunities
  • Drive high activity by coordinating prospecting strategies and driving prospecting execution
  • Become a trusted advisor for the client across all their primary locations
  • Account management with the outcome of increased customer engagement and an increase in retention and account growth
  • Quota responsibility aligned to a specific multinational account
  • Build and demonstrate mastery of Gartner sales methodology and products
  • Drive consistent execution of Gartner's proven best practices
  • Line leadership, coaching, and development of direct report sales associates
  • Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
  • Maintain and leverage competitive knowledge & focus


What you will need:
  • 15+ years of experience with +10 years of sales experience. Past leadership experience strongly preferred.
  • Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
  • Experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies
  • Proficient in global account planning, territory management, and developing solution/license architectures
  • Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
  • Proven experience building trust-based client relationships - offering value added, insightful and strategic insight into their business
  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts
  • Extensive and relevant industry knowledge, specific to vertical markets per territory
  • Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc.)
  • Proficiency in navigating full lifecycle of sales process
  • Bachelor's degree desired
  • Master's degree a plus


What you will get:
  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Uncapped commission structure
  • World-class sales training programs and skill development programs
  • Annual "Winners Circle" event attendance at exclusive destinations for top performers
  • Collaborative, team-oriented culture that embraces inclusion
  • Professional development and career growth opportunities


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Job Requisition ID:112681

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About Gartner

Gartner, Inc. is a research and advisory company that provides information, advice, and tools for leaders in IT, finance, HR, customer service and support, legal and compliance, marketing, sales, and supply chain functions. The company operates in more than 100 countries and has over 16,000 employees. Gartner was founded in 1979 and is headquartered in Stamford, Connecticut.
Learn more about Gartner
Size
16,600 employees
Market Cap
$26.4 billion
Industry
Net Income
$266.7 million
Founded
1979
5 Year Trend
+14.1%
Revenue
$4 billion
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