About this role: Gartner is looking for a Product Manager to join the Global Product Management team to support the Gartner for Enterprise Architecture Leaders & Gartner for IT Leaders portfolios.
In this role, the Product Manager will have two areas of responsibility with a primary focus on understanding product utilization, performance, and evolving client needs for Heads of Enterprise Architecture followed by existing clients in Gartner for IT Leaders products.
You will stay connected to changing needs of Heads of Enterprise Architecture, manage product innovation and product lifecycles, and manage products and services to ensure they deliver exceptional value.
In this role you will work with teams across Gartner including sales, service, marketing, research, and the overall GPM organization - gaining exposure to Gartner's senior product leaders and allowing you to gain unique skills and experience from managing the world's foremost, insight-based products for senior IT leaders.
What you will do:- Become an expert in understanding client needs; capture client feedback to inform and enhance product
- Use that knowledge and insight to conceptualize, build and launch products for clients in specific roles
- Create technology and data driven features that are valuable for our clients
- Pilot products (or features) as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
- Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
- Analyze product performance, adoption, growth, customer satisfaction/retention and lead problem-solving efforts to identify and remove obstacles
- Develop and present regular updates to top executives and contribute to collaborative problem-solving and brainstorming sessions with Research, Product Management, Sales, Services and Technology
- Drive the commercial success of the product along with client satisfaction
What you will need:- Bachelor's degree required; micro-credential or certificate in data analytics a plus
- 3+ years of progressive business experience, with experience in product management
- Outstanding written and verbal communication skills
- Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
- Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, a growth mindset, and most importantly a client-centered focus
- Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
- A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
- Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone
What you will get: - Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
- Collaborative, team-oriented culture that embraces diversity
- Professional development and growth opportunities
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