Client Director

OVERVIEW

The Client Director is the primary commercial owner for their portfolio-responsible for strategic marketing performance, client satisfaction, and driving software product sales across Recruitics' product ecosystem (Vision, ApplyAnywhere, Jamyr, platform add-ons, and future solutions).

This role blends high-impact client leadership with disciplined pipeline generation, opportunity advancement, and closing. Client Directors leverage deep performance marketing expertise, AI-enabled insights, ROI storytelling to influence stakeholders; position solutions, and own commercial outcomes from discovery through contract confirmation.

A successful Client Director is part strategist, part consultant, part analyst, and part salesperson-comfortable digging into the data, diagnosing client challenges, translating insights into campaign strategy, challenging client assumptions, and collaborating with internal teams to create measurable value.

RESPONSIBILITIES

Strategic Client Leadership

• Serve as the senior strategic lead across assigned accounts, driving retention, growth, and long-term partnership value.
• Lead the development and execution of integrated recruitment marketing strategies using data, predictive insights, and AI-driven tools.
• Act as a trusted advisor able to speak fluently about market trends, performance media, and evolving HR technology capabilities.

Software Selling & Commercial Ownership

• Own 100% of software opportunity creation, advancement, and closing across your book of business.
• Lead all discovery, qualification, and product positioning conversations.
• Build compelling ROI cases using quantitative models, platform data, and industry benchmarks.
• Maintain accurate PlanHat stages, dispositions, and forecasting hygiene.
• Identify cross-sell and upsell opportunities proactively, leveraging client pain points and strategic roadmaps.
• Drive pricing and packaging discussions; coordinate with Directors/VPs for negotiation support.
• Pull in leadership only where executive alignment or senior influence will materially increase win rates.

Performance Analysis & Optimization

• Translate client needs, business challenges, and hiring goals into campaign strategy, setting the direction for media execution and ensuring campaigns align to client objectives.
• Own campaign pacing, performance, and optimization, including budget allocation, optimization cycles, testing, and adjustments to maximize campaign outcomes.
• Leverage AI-powered analytics and performance data to identify trends, surface insights, and inform optimization and strategic recommendations.
• Deliver client-facing reporting that demonstrates the value Recruitics delivers, building strong partnerships through weekly status updates, performance reviews, and quarterly business reviews.
• Partner with Media, Analytics, and Client Finance to ensure accurate forecasting, reporting, and data integrity.

Cross-Functional Collaboration

• Collaborate with Product and Marketing teams to understand new features, value propositions, and ideal use cases.
• Partner with internal teams to prepare solution narratives, presentations, and enablement materials.
• Coordinate onboarding and post-sale adoption support with Client Managers/Coordinators.

Thought Leadership & Innovation

• Stay current on recruitment technology, AI solutions, and digital trends.
• Contribute to product feedback loops and innovation pilots.
• Represent Client Management in cross-functional initiatives focused on technology adoption and service evolution.

REQUIREMENTS

• Bachelor's degree required.
• 5+ years of digital marketing, client management, or consulting experience.
• Experience presenting and selling solutions, especially SaaS or performance platforms, strongly preferred.
• Own a portfolio of client accounts, gain a deep understanding of each client's desired outcomes, and work with internal partners to drive the client's desired KPI's and outcomes.
• Proven ability to lead strategic client relationships and influence senior stakeholders.
• Strong commercial instincts with demonstrated success in cross-sell or solution selling environments.
• Deep understanding of digital performance channels (programmatic, PPC, job boards, audiences).
• Ability to simplify complex data and present compelling value narratives.
• Proficiency in AI-enabled analytics, predictive tools, and reporting platforms.
• High ownership, strong organization, and comfort operating in fast-moving environments.

WHY JOIN US?

At Recruitics, you'll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. You'll be joining a creative and collaborative environment where your work will directly impact our clients' success and you will have opportunities for career growth, professional development, and continuous learning.

WHAT WE OFFER

• Competitive salaries with growth incentives
• Comprehensive health, dental, and vision insurance
• #AnywhereAugust - We support remote work experiences to expand perspectives and personal growth
• 15 Vacation Days, 5 Flex Days, 5 Sick Days, and remote work options year-round
• Fully paid parental leave for both parents
• Summer Fridays from Memorial Day to Labor Day
• Winter Recess between Christmas and New Years
• Commuter and Parking Benefits through Wage Works
• Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment.
• Employee Assistance Programs to support your day to day

LOCATION

Remote or Hybrid in one of our offices: New York City | Lafayette,CA | Chicago

COMPENSATION

• Comp Range: $85K - 120K + Variable Incentive Compensation