Client Development Manager - Hybrid: Chicago

Circana

$85K — $105K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS or equivalent degree required; market research, economics, statistics, or marketing background preferred.
  • 6+ years of relevant professional experience; foodservice industry experience preferred.
  • Highly proficient in all MS Office products, especially Excel and PowerPoint; prior experience with Circana's proprietary tools is a plus.
  • Ability to travel as needed.

Responsibilities

  • Drive client growth by identifying and pursuing opportunities to align data solutions with strategic goals.
  • Deliver actionable insights from complex data analyses to inform client decision-making.
  • Manage the entire sales cycle, from prospecting to closing.
  • Collaborate with internal teams (Product, Analytics) to ensure integrated solutions for clients.
  • Stay updated on retail and foodservice industry trends to enhance Circana's position as a thought leader.
  • Build and maintain strong relationships with key client stakeholders, including decision-makers.
  • Utilize Circana's proprietary platforms to enhance client engagements and service delivery.
  • Achieve revenue targets through disciplined pipeline management and account planning.
  • Champion client success by proactively addressing challenges and identifying growth opportunities.

Benefits

  • Comprehensive benefits package including paid time off, medical/dental/vision insurance, and 401(k).
  • Flexible hybrid work environment based in Chicago, IL.
  • Ongoing professional development opportunities within a collaborative work culture.
Full Job Description
Client Development Manager

What will you be doing?

  • Serve as a trusted advisor to leading foodservice manufacturer and operator clients by building strategic relationships, understanding business objectives and challenges, and translating insights into growth opportunities.
  • Leverage Circana's broad portfolio of foodservice data assets and proprietary tools to analyze complex consumer and industry data, delivering clear, actionable recommendations that inform business decisions.
  • Drive client success and satisfaction by proactively connecting market trends and performance data to strategic opportunities while expanding engagement across a broader range of stakeholders and end users.
  • Support team development by thoughtfully managing and developing a junior direct report.


Job Responsibilities

  • Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with their strategic goals.
  • Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
  • Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
  • Collaborate Cross-Functionally: Partner with internal teams (e.g., Product, Analytics) to deliver integrated solutions and ensure client success.
  • Maintain Industry Expertise: Stay current on trends in [retail, CPG, or general merchandise] to position Circana as a thought leader and trusted advisor.
  • Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
  • Utilize Sales Tools and Platforms: Leverage Circana's proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
  • Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
  • Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
  • Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
  • Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.


Requirements

  • BA/BS or equivalent degree required. Market research, economics, statistics, or marketing background preferred.
  • 6+ years of relevant professional experience required. Foodservice industry experience preferred.
  • Highly proficient in all MS Office products (strong Excel, PowerPoint, CoPilot). Prior experience with Circana's proprietary tools like Unify+ is a plus.
  • Ability to travel as needed (


Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

  • Stay Curious: Being hungry to learn and grow, always asking the big questions.
  • Seek Clarity: Embracing complexity to create clarity and inspire action.
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices.
  • Center on the Client: Relentlessly adding value for our customers.
  • Be a Challenger: Never complacent, always striving for continuous improvement.
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
  • Commit to each other: Contributing to making Circana a great place to work for everyone.


Location

This position can be located in the following area(s): Hybrid role based in Chicago, IL

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $85,000 to $105,000.

This job is also eligible for annual incentive plan (AIP) pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

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