Client Business Manager

Steelcase Inc

$138K — $215K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in the contract furniture industry (manufacturer or dealer)
  • Proven experience in managing strategic accounts with a focus on growth
  • Background in new business development and proactive sales strategies
  • Skilled in balancing relationship-building with sales deliverables execution
  • Excellent networking capabilities for in-market engagements
  • Team player with strong inter-organizational relationship skills
  • Must be eligible to work in the U.S. without sponsorship.

Responsibilities

  • Serve as the primary contact for assigned accounts to develop growth strategies
  • Build and nurture relationships with key stakeholders in Los Angeles and Orange County
  • Collaborate with internal teams to enhance market growth and client experiences
  • Manage the entire sales process including proposals and execution
  • Enhance Steelcase's visibility through networking and community involvement
  • Keep detailed records of sales activities in Salesforce CRM
  • Utilize Steelcase's resources to offer tailored solutions for clients.

Benefits

  • Flexible work arrangements including hybrid options
  • Opportunities for professional development and advancement
  • Collaborative team environment fostering innovation
  • Engagement with community initiatives and events
  • Access to Steelcase's extensive resources and workplace insights
Full Job Description
General Information

Country: USA

State: California

City: Los Angeles

Office Location: 1150 South Olive Street - - - - -

Date posted: 30-Jun-2026

Business Function: Sales

Position Type: Full-Time/Regular

Description

Are you energized by owning strategic client relationships, growing share of wallet within established accounts, and protecting long-term business from competitive pressure?

Do you enjoy balancing networking and brand-building with the ability to deliver on complex sales opportunities?

Are you motivated by growing a business presence while working side-by-side with a dynamic dealer partner?

What You Will Be Doing:

Within assigned accounts across the Los Angeles and Orange County market, you will serve as the primary Steelcase representative, owning and growing key client relationships with a focus on increasing share of wallet, expanding influence across stakeholder groups, and protecting long-term business from competitive pressure. You will develop a deep understanding of each client's business objectives, workplace strategies, real estate initiatives, decision-making structure, and growth opportunities in order to create strategic account plans that drive measurable sales growth.

Partnering closely with Bask and internal Steelcase teams, you will translate account insights into focused growth strategies, coordinated client experiences, and solutions that strengthen Steelcase's position within major accounts.

Key Responsibilities:

  • Serve as the primary Steelcase representative within assigned accounts, developing growth strategies, and identifying new business opportunities.
  • Build and expand relationships across owned accounts, commercial real estate, and key stakeholder groups throughout Los Angeles and Orange County.
  • Partner with Bask and internal Steelcase teams to drive market growth, increase brand awareness, and deliver exceptional client experiences.
  • Manage sales opportunities through the full lifecycle, including solution development, bidding, budgeting, proposals, and project execution.
  • Strengthen Steelcase's market presence through networking, community engagement, and support of growth initiatives for Bask's DTLA and Newport Beach locations.
  • Maintain accurate pipelines, account plans, and business activity within Salesforce CRM.
  • Leverage Steelcase products, services, research, and workplace insights to position differentiated solutions and achieve business objectives.


Minimum Qualifications:

  • Contract furniture industry experience within a manufacturer or dealer environment
  • Demonstrated experience managing strategic accounts, including account planning, relationship expansion, pipeline development, and growth within existing client portfolios.
  • Demonstrated experience in new business development with a proactive, growth-oriented mindset
  • Ability to balance external relationship-building with internal execution of sales deliverables, including bids and budgets
  • Strong networking capability and willingness to actively engage in frequent in-market events
  • Alignment with a team-oriented culture and ability to build strong working relationships across organizations
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Steelcase will not provide support for or sponsor work authorization and/or visas for this role.


Desired Skills and Experience:

  • Experience working in partner-driven sales environments (e.g., dealer or external partnerships)
  • Strong relationship-building skills within end users, real estate, or influencer communities
  • Ability to grow brand presence and support market expansion initiatives
  • Entrepreneurial mindset with initiative, adaptability, and resilience
  • Strong organizational skills with the ability to balance networking and deliverables


In compliance with California's Pay Transparency Act (SB 1162), the annual base salary range for this position is $138,100 - $172,600 - $215,800. Please note that the salary information is a general guideline only. Steelcase considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

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#associate #Business_Development #Sales

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