is currently seeking a
Client Audit Manager for our Audubon,
Pa location. The for Client Audit Manager Is responsible for managing and hosting client, internal, and Audubon-related vendor audits, ensuring Almac Pharma services meets audit requirements and secures client approval for ongoing and new business.
Responsibilities include but are not limited to:General Duties (Client, Internal, and Audubon-Related Supplier/Vendor Audits) • Serve as the primary contact for audits.
• Review all applicable Quality System records.
• Review previous audit reports and confirm that all prior
observations have been satisfactorily closed.
• Maintain comprehensive knowledge of Almac Pharma Services
policies, procedures, and key business processes, including
relevant updates.
• Document potential issues or observations identified during audits
and keep Management informed throughout the process.
• After each audit, compile wrap-up meeting findings and promptly
communicate outcomes to relevant personnel by email, as
applicable.
• Proactively follow up on observations and CAPAs, providing
support as needed until all responses are received.
• Prepare audit response reports (client and internal) and submit
them to Quality Management for review, as applicable, within
expected timelines.
• Attend client and vendor teleconferences as needed.
Manage CAPAs arising from audits
Client Audits • Clearly define the audit scope before client audits.
• Request clients to share audit agendas in advance.
• Inform Departmental Managers or relevant staff of any changes to
the agenda.
• Ensure the audit room is ready and technology functions properly
prior to arrival.
• Contact project leads for current business status and ongoing
projects.
• Confirm project staff availability during audit for discussions.
• Prepare relevant information ahead of the audit date.
• Collect documentation requested by the customer promptly.
• Host and facilitate audits, coordinating with internal stakeholders.
• Provide a comprehensive overview to auditors and ensure
support for separate work streams as needed.
• Arrange SME participation to address specific questions.
• Notify Departmental Managers about audit findings and address
issues before receiving the report.
• Update databases and distribute audit observations upon report
receipt.
• Work with area managers and SMEs to collect responses, root
cause analyses and CAPAs for findings.
• Track and verify completion and effectiveness of customer
CAPAs.
• Provide CAPA updates to customers at agreed intervals.
• Compile and approve responses to Client Audit Questionnaires.
• Maintain professional oral and written contact with clients to foster strong relationships
Internal Audits • Develop an annual audit schedule based on risk and regulatory
priorities.
• Lead audits of GxP, quality systems, operations, and support
functions.
• Prepare clear audit reports detailing findings, evidence, and risks.
• Ensure responses to observations are accurate, include root
cause analysis and effective CAPAs.
• Periodically assess risks to identify high-risk processes and adjust
audit focus.
Vendor Audit (Audubon Service Provider/Supplier) • Coordinate and execute vendor audits to evaluate adherence to
GMP standards and company quality requirements.
• Develop comprehensive audit reports, ensuring clear
documentation of findings and specified corrective actions.
• Monitor vendors for prompt submission and implementation of
CAPAs.
• Assist in the creation, review, and upkeep of supplier quality agreements
Regulatory Audit Support • Provide assistance to Quality Management during regulatory
inspections by carrying out front-room and back-room tasks
according to inspection protocols.
• Manage document retrieval, oversee communication, and engage
subject matter experts to deliver responses to inspector requests
promptly, accurately, and in compliance.
• Help with preparing, conducting, and following up on audits,
which includes tracking observations, collecting evidence, and
ensuring thorough root cause analysis and CAPAs when needed.
Quality Metrics and Reporting • Collect and share Quality KPIs from internal, client, and vendor
audits.
• Evaluate audit patterns to pinpoint ongoing issues and
opportunities for ongoing enhancement.
• Communicate audit findings and data to Quality leadership and
cross-functional teams
Cross-Functional Collaboration and Compliance Support • Work alongside subject matter experts, operations, and quality
teams to boost compliance and enhance readiness for audits.
• Offer advice on regulatory standards, best audit practices, and
CAPA effectiveness. • Assist with initiatives to continuously improve the Quality
Management System.
Qualifications:Required Education/Work ExperienceBachelors' Degree in science or technical related field
2 years of experience in hosting and leading audits in a Pharmaceutical Manufacturing or
Packaging environment.
• 3 years of experience in Pharmaceutical or Medical Device quality
Required Knowledge: • Experience with Microsoft Office applications and electronic quality management systems
(EQMS)
• Knowledge of the regulatory requirements and industry standards for pharmaceutical packaging
processes
Preferred Knowledge:
• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or other ASQ
Preferred Education Bachelors' Degree in a scientific discipline
TravelLocal travel for supplier audits
What can Almac Group offer you?- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Hybrid work available for applicable roles
- Professional development programs/ continuous learning opportunities
Want to see our latest job opportunities? Follow us on RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV's not submitted through our portal or directly to Hiring Managers will be considered unsolicited, and no fee will be payable. Thank you for your cooperation.