Salary : $67,672.00 - $107,323.00 Annually
Location : 8630 Fenton St Silver Spring MD 20910 USA
Job Type: Permanent
Job Number:
Department: Department of Health and Human Services
Division: HHS 60 Director's Office Division
Opening Date: 07/07/2026
Closing Date: 7/14/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $67,672 to $98,010, based on the candidate's qualifications and experience.
WHO WE ARE LOOKING FOR
Office of the Directors' Latino Health Initiative is recruiting for an enthusiastic and talented individual for a to join our team. We're seeking someone who thrives on providing exceptional customer service and has experience providing guidance and support to internationally educated health professionals willing to obtain their license in the US. If you're looking to contribute your talents to a collaborative and dynamic team, please apply!

What You'll Be Doing
This position will provide individualized coaching to help clients develop and carry out service plans that outline realistic academic, licensure, certification, and career goals, and support their successful entry or re-entry into Maryland's health workforce.
Duties include, but are not limited to:

• Help clients to navigate the health field licensure and/or certification process in Maryland, and make referrals to internal and external services, and access to financial aid services as appropriate.
• In coordination with the Workforce Development Coordinator, assist clients in exploring employment opportunities at healthcare settings including access to on-the-job training, "stepping-stone" job positions, career advancement jobs, and mentoring opportunities, as appropriate.
• Create and maintain case notes and keep records of individual service plan progresses.
• Coordinate and plan the implementation of activities pertaining to participants' advancement in academic related matters (including English as a Second Language - ESL), licensure or certification in the health field, and workforce related matters.
• Support data collection, monitor, tracking, and evaluation activities providing pertinent client's data on progresses made and outcomes achieved to create program and other required reports.
• Support workforce development, data collection, and evaluation at the Center as well as other duties to support the Latino Health Initiative as appropriate.
• Communicate effectively (both verbally and in writing) in English and Spanish
• Other duties as assigned

Bilingual applicants in Spanish to English languages are encouraged to apply.
This position requires the ability to attend meetings or perform work at locations outside the office.
Work Schedule: Flexibility is required, as program activities, client appointments, community events, or outreach sessions may occasionally occur during evening or weekend hours.
Telework: This position may be eligible for limited hybrid telework, up to two days per week, after the initial training period and in accordance with departmental policies and operational needs.
Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelor's Degree.
Experience: One (1) year of experience in human services that involved substantive client contact and service delivery through direct assistance or referral. This experience must have included ability to communicate effectively across a wide range of cultures and overcome potential barriers to service.
Substitutions: An equivalent combination of education and experience may be substituted.
Medical Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:??

• Experience assisting clients with workforce development, academic counseling, or development and implementation of individualized service plans.
• Experience serving as a liaison or advocate with governmental, nonprofit, or private agencies.
• Experience providing services to multicultural or multilingual clients.
• Experience preparing case notes, tracking client progress, and supporting data collection or reporting.
• Experience assisting internationally educated professionals with U.S. academic, licensure, or certification pathways.
• Ability to communicate effectively in English and Spanish in a professional setting.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

MQ Question Client Assistance Specialist (002814)

What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

02

MQ Question Client Assistance Specialist (002814)

How many years of professional experience do you have in human services that involved direct, substantive client contact and service delivery through direct assistance or referral? This experience must have included ability to communicate effectively across a wide range of cultures and overcome potential barriers to service and must have required knowledge of the dynamics of trauma and victimization.

• Less than a Year of Experience
• 1 Year Experience
• 2 Year's Experience
• 3 Year's Experience
• 4 Year's Experience
• 5+ Year's Experience

03

Are you a current or former Montgomery County Public Schools employee?

• Yes
• No

04

Do you have a degree in Human Services, Academic Counseling, Workforce Development, Public Administration, Business Administration, or a related field?

• Yes
• No

05

Please list the exact degree title and major field of study, and indicate "N/A" if you do not hold a degree.
06

Select the one response that best describes your experience assisting clients with developing, implementing, and monitoring individualized service plans related to academic, licensure, certification, or career goals.

• I have not assisted clients with service planning or goal-setting.
• I have supported basic service-planning tasks such as gathering client information, helping complete forms, or providing referrals under supervision.
• I have independently assisted clients in developing individualized service plans, including identifying realistic steps, connecting clients to academic or community resources, and tracking progress toward stated goals.
• I have led structured service-planning processes, including conducting readiness or barrier assessments, mapping multi-step academic/licensure pathways, and adjusting plans based on client progression or changing circumstances.
• I have developed or refined service-planning models, coached staff, or overseen service-planning practices for programs serving clients navigating complex academic, licensure, or workforce pathways.

07

Please describe the types of service plans you supported, the goals involved (e.g., academic, licensure, certification, workforce), and the tools