Marsh McLennan

Client Advisor

Marsh McLennan$80K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required
  • 5+ years of managing client relationships in transportation or commercial insurance
  • Insurance industry experience in underwriting, brokerage, or client management
  • Proven project management and program execution skills
  • Strong communication and interpersonal skills to influence stakeholders
  • Analytical and critical thinking abilities
  • Customer-centric and systems-thinking mindset

Responsibilities

  • Act as a trusted advisor to clients, ensuring insurance programs deliver value
  • Build strong client relationships and manage escalated issues promptly
  • Apply knowledge of commercial risks to support client strategy and program design
  • Lead program execution for assigned accounts, coordinating cross-functional deliverables
  • Collaborate with various teams to meet revenue and service goals
  • Develop understanding of client needs and market dynamics
  • Partner with teams to refine strategies and solutions that adapt to client needs

Benefits

  • Professional development opportunities and interesting work
  • Vibrant and inclusive corporate culture
  • Access to a range of career opportunities and well-being benefits
Full Job Description
Company:
Marsh Risk

Description:

Marsh is seeking a Client Advisorto support strategic clients within our transportation practice. This role is part of Marsh’s US Affinity organization and will support our continued growth across a broad commercial client base, including delivery andlogisticsproviders, transportation-related businesses, marketplace operators, and emerging segments.

The successful candidate will bring insurance and client management experience, along with transportation industry insight, to help drive client growth, improve risk outcomes, and strengthen trusted relationships. This role requires executive presence, strong program management skills, the ability to work independently, and the flexibility to adapt to changing priorities in support of Marsh’s highest-priority strategic initiatives.

If you are seeking an opportunity to join a collaborative and entrepreneurial team committed to helping clients navigate risk and realize what is possible, we encourage you to apply.

This is a hybrid role that requires working in the office for three days per week.

We will count on you to:

  • Act as a trusted advisor to Affinity clients and help ensure insurance programs deliver value through risk mitigation, operational resilience, and business impact.

  • Build strong relationships with client stakeholders and manage escalated issues promptly to support retention and satisfaction.

  • Apply knowledge of commercial risks and products, including auto and fleet liability, general liability, workers’ compensation, property/real estate, inland marine/cargo, management liability, and other coverages asappropriate, to support client strategy and program design.

  • Lead end-to-end program and project execution for assigned accounts and initiatives, including scoping requirements, building project plans and timelines, coordinating cross-functional deliverables, managing risks and issues, and ensuring high-quality implementation and renewal.

  • Work closely with sales, servicing, compliance, legal, marketing, placement, claims, claims, technology, and other teams to meet revenue and client service goals.

  • Develop a strong understanding of client needs, market dynamics, and competitive trends within the transportation segment.

  • Partner with internal and external teams to refine client strategies and deliver solutions that respond to changing customer needs and businessobjectives.

  • Measure client success using disciplined, business-focused metrics and ongoing performance tracking.

  • Apply a systems-thinking approach to connect client needs, operational processes, technology, service delivery, and risk solutions across the broader business.

What you need to have

  • Bachelor’sdegreerequired.

  • Insurance industry experiencerequired, i.e., underwriting, brokerage, commercial lines, product management, or client management.

  • 5+ years of experience inmanaging client relationships, preferably in transportation or commercial insurance.

  • Strong project management and program execution skills.

  • Strong communication, presentation, and interpersonal skills, the ability to influence internal and external stakeholders at multiple levels.

  • Strong analytical, problem-solving, and critical thinking skills.

  • Ability to work independently, manage multiple priorities, and collaborate across teams while adapting quickly to changing scope, priorities, and business needs.

  • Customer-centric mindset.

  • Systems-thinking mindset with the ability to connect operational, client, and business considerations into practical solutions.

  • Ability to support strategic initiatives with minimal supervision and strong accountability.

Why join our team:

  • We help you be your best through professional development opportunities, interestingworkand supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to createnew solutionsand have impact for colleagues,clientsand communities.

  • Our scale enables us toprovidea range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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