Pinterest

Client Account Manager, eCommerce

Pinterest$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in client account management, preferably with eCommerce or retail clients
  • Proven track record in data-driven advertising strategies
  • Strong understanding of technical media measurement and advertising best practices
  • Excellent communication skills for persuasive recommendations
  • Ability to manage multiple campaigns and timelines
  • Proficiency in developing full-funnel sales strategies
  • Bachelor's degree in Business or related field, or equivalent experience

Responsibilities

  • Develop, execute, and optimize data-driven ad campaigns in collaboration with internal teams
  • Establish and maintain strategic partnerships with stakeholders at all funnel stages
  • Ensure accurate implementation of data and campaign launches with cross-functional teams
  • Daily optimization of media campaigns and audience targeting using various technologies
  • Provide detailed weekly performance reports and actionable insights to clients
  • Guide clients on Pinterest ad products and measurement strategies
  • Deliver high-level client service through proactive communication and issue resolution
  • Implement AI tools for efficient meeting preparation and performance analysis

Benefits

  • Flexible hybrid work model with in-office collaboration required twice a week
  • Opportunities for skill development and new techniques exploration
  • Access to various resources for performance marketing success
  • Engagement with a diverse set of advertisers for continuous learning
  • Dynamic work environment that fosters innovation and strategic partnerships
Full Job Description
As a Client Account Manager, you will play a pivotal role in driving business results for Pinterest's largest strategic eCommerce advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We're looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. We invite passionate candidates to join our Enterprise Sales team, where we have open positions across several business sectors. What you'll do: • Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams. • Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages. • Ensure accurate implementation of first and third-party data and campaign launches with cross-functional teams. • Optimize media campaigns and audience targeting daily using various technologies and platforms. • Deliver weekly campaign performance reporting and insights. • Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies. • Provide exceptional client service through communication, issue resolution, and seamless execution. • AI utilization: Understand and test various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity. • Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns. What we're looking for: • Proven experience managing and growing client accounts with data-driven strategies, ideally within the eCommerce, DTC, or Retail space • Strong knowledge of advertising best practices and technical media measurement • Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections • Ability to build and execute full-funnel sales strategies, driving adoption and conversions • Experience driving performance marketing solutions for clients within eCommerce or retail verticals • Excellent at managing multiple campaigns, tasks, and timelines simultaneously • Outstanding verbal and written communication skills with a proactive, problem-solving mindset • Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers. • Bachelor's degree in Business, Sales, or related field, or equivalent experience In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role requires you to be in the office or onsite with clients at least twice per week and therefore you must live within a commutable distance of our Toronto office (85 Richmond St. W). Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-HYBRID #LI-CH1

About Pinterest

Pinterest is a social media platform that allows users to discover and save ideas for recipes, home decor, fashion, and more. The company was founded in 2010 and is headquartered in San Francisco, California. Pinterest has over 400 million monthly active users and is available in over 30 languages. The company's mission is to help people discover and do what they love.
Learn more about Pinterest
Size
3,225 employees
Market Cap
$16 billion
Industry
Net Income
-$128.3 million
Founded
2009
5 Year Trend
+53.9%
Revenue
$1.6 billion
NASDAQ

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