Black & Veatch

Client Account Manager - Advanced Manufacturing

Black & Veatch$108K — $130K *
Cary, NC 27513In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 10-15 years of experience in the EPC industry, with 5-10 years in sales or project execution.
  • Proven background in developing and executing strategic sales plans.
  • Experience navigating complex buying processes and managing multiple decision makers.
  • Strong competitive insight and differentiator understanding.
  • Ability to convey complex concepts in clear, accessible language.
  • Preferred experience with Salesforce.
  • B2B sales experience is essential.

Responsibilities

  • Lead client engagement from opportunity creation to business capture.
  • Ensure up-to-date management of client relationships through CRM tools.
  • Build and maintain key accounts and sector-led strategic plans.
  • Qualify sales leads and generate new business opportunities.
  • Develop comprehensive client engagement strategies and Go-To-Market approaches.
  • Co-create marketing strategies that leverage industry expertise and thought leadership.
  • Facilitate client satisfaction efforts and maintain a high level of client advocacy during project execution.

Benefits

  • Relocation assistance available for eligible candidates.
  • Opportunity for hybrid or flexible work arrangements after initial employment period.
  • Moderate travel required to meet sales objectives.
  • Engagement in a collaborative and innovative work environment.
Full Job Description
The Opportunity

Drive new business growth and maintain relationships with focus on target accounts in the Industrial Segment. Contribute to Industrial Segment strategy and collaborate with BV offered solutions and services to solve client's complex challenges and needs. Set and communicate account strategies, pursuit capture strategies, and guide proposal/project teams during pursuits. Manage client relationships and maintain client-focused connection during execution of key projects and programs. Work closely with sales and marketing teams to ensure that the needs of accounts are met and BV is positioned effectively in the marketplace. Promote the voice of the client internally.

Key Responsibilities

  • Lead client engagement activities from identification and opportunity creation to business capture
  • Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
  • Account management (build & maintain client relationships; develop and follow sector-led key account plans)
  • Generate and qualify sales leads
  • Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
  • Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
  • Accountable for overall client satisfaction and facilitate client satisfaction surveys.
  • Engage as advocate for client relationships during the execution of key projects and programs.
  • Full responsibilities for this position will vary by Sector or Region.
  • Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
  • Maintain and convey understanding of the industry and the needs of our clients
  • Develop and manage a pipeline of opportunities aligned with strategic initiatives identify in BV corporate strategy.
  • Responsible for new client acquisition and expanding existing client base.


Management Responsibilities

Individual Contributor

Preferred Qualifications

  • Preferred Industrial Segment Experience: Aerospace, Defense, and/or Energy Equipment Manufacturing.
  • Bachelors degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted.


Minimum Qualifications

  • Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution. Minimum of 7 years of relevant experience required.
  • Experience developing, maintaining and executing strategic sales plans.
  • History of successful pursuits with complex buying processes and mulitple decision makers
  • Strong understanding of competition and differentiators.
  • Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
  • Experience using Salesforce is preferred.
  • B2B sales experience.
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.


Certifications

  • Preferred (or equivalent): National Association of Sales Professionals (NASP) Certified Professional Sales Person®, or SAMA® Certified Strategic Account Manager (CSAM) Program Certification


Work Environment/Physical Demands

  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
  • Moderate travel and various work environments required to achieve sales goals.


Salary Plan

SAM: Sales

Job Grade

018

In accordance with local law, the following compensation range is applicable for the job and location associated with this requisition: -

About Black & Veatch

Black & Veatch is a global engineering and construction company. The company was founded in 1915 and is headquartered in Overland Park, Kansas. Black & Veatch provides a range of services, including engineering, procurement, and construction (EPC) services, consulting, and environmental services. The company serves a variety of industries, including power, water, telecommunications, and oil and gas. Black & Veatch has operations in more than 100 countries around the world.
Learn more about Black & Veatch
Size
11,000 employees
Industry
Founded
1915

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