Client Account Executive - Existing Client Sales, West Coast Based

$80K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Five years of experience in financial services, with three years in a senior client relationships role
  • Undergraduate degree or equivalent experience required; graduate degree preferred
  • Regulatory license and/or registration required, determined by role-specific duties

Responsibilities

  • Manage retention and growth of clients in a mid-size complex book
  • Create and implement strategic business plans for client retention
  • Assess client needs and propose Vanguard solutions effectively
  • Lead Request for Proposal (RFP) and re-bid processes
  • Meet sales, retention, and satisfaction goals through hands-on leadership
  • Guide internal teams to align with client strategy and share best practices
  • Facilitate collaboration among internal and external stakeholders

Benefits

  • Hybrid working model offering flexibility and in-person connection
  • Opportunities for professional development and skill enhancement
  • Collaborative culture prioritizing client outcomes and employee experience
  • Focus on mission-driven work to improve clients' financial wellbeing
Full Job Description

Responsibilities:

  • Responsible for the retention, satisfaction, and growth of clients within their assigned book. Book of business includes mid-size plans with higher complexity, with most significant opportunities within asset range for Client Lifetime Value growth across Recordkeeping, Advice, and I/O.

  • Develops and communicates strategic business plans for current clients within assigned book of business (e.g., Miller Heiman gold sheets). Implements long term relationship retention & growth strategies.

  • Strategically navigates client organizations to evaluate needs and position Vanguard IIG services, solutions, and products to solve their needs.

  • Leads and executes on RFP and re-bid processes

  • Achieves established sales, satisfaction and retention goals through personal direction of all executive and staff level activities of the sales process.

  • Coaches internal teams towards achieving book of business strategy, shares best practices and learnings.

  • Facilitates strong business support by working with team members to promote a consistent approach to decisions and client/prospect propositions. Drives connection across all appropriate internal and external stakeholders. Influences and collaborates with divisional business partners to offer and dedicate the right SMEs and resources when appropriate.

  • Diligently leverages and reinforces the client support structure to maximize the CSE’s time for clients.

  • Coaches, collaborates, and provides insight and direction to less experienced sales executives and internal partners.

  • Travel requirement: Up to 50% - west coast territory

  • Participates in special projects and performs other duties as assigned.

Qualifications:

  • Five years financial services experience with at least three years in a senior level client or prospect relationship role.

  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). In particular, required are Series 6 and Series 63. These licenses are preferred pre-hire, but we are willing to assist in obtaining within 90 days of hire.

  • This role requires one to come onsite to our Scottsdale office every Tuesday, Wednesday and Thursday.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

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