The Progressive Corporation

Claims Specialist Lead

The Progressive Corporation$81K — $108K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 6 years of relevant experience, 3 years specifically in claims handling, OR
  • 3 years in claims handling with a bachelor's degree, OR
  • 5 years of relevant experience with 3 years in claims handling and an associate degree.
  • Knowledge of civil procedure rules regarding litigation.
  • 3 years of casualty and litigation claims handling experience preferred.

Responsibilities

  • Investigate large-loss injury claims valued over $60k.
  • Consult with police, medical professionals, claimants, and other accident participants.
  • Determine coverage, liability, and total claim value based on gathered information.
  • Effectively negotiate settlements while building rapport.
  • Utilize discovery tools including interrogatories and depositions in claims processing.

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%.
  • Medical, dental & vision insurance with free preventative care.
  • Access to wellness and mental health programs.
  • Flexible spending and health savings accounts available.
  • Generous paid time off, including volunteer time off.
  • Short & long-term disability benefits included.
  • Family leave and military leave options offered.
  • Opportunity for career development and tuition assistance.
Full Job Description
As a claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve large-loss injury claims valued over $60k. Investigating intricate and high-risk claims - which may have some litigation features - you'll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.

Must-have qualifications
  • Six years of relevant work experience with three years in claims handling OR
  • Three years in claims handling and a bachelor's degree OR
  • Five years of relevant work experience with three years in claims handling and an associate degree

Preferred skills
  • Ability to quickly build rapport and successfully effect settlements
  • Strong negotiation and customer service skills
  • Excellent organization and problem-solving skills along with ability to multi-task and prioritize
  • Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines, and venue
  • Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
  • 3 years of Casualty and Litigation claims handling experience

Compensation
  • Based on location and experience
    • Fresno, Irvine, Riverside, San Diego,Modesto, Sacramento:You will be paid $39.18 - $51.92/hour
    • Concord, Woodland Hills, Pasadena and Torrance: You will be paid $42.69 - $56.73/hour
  • Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

About The Progressive Corporation

Progressive is a place where innovation and collaboration are a way of life. Each of our employees has a role in our success and together, we continue to find new and better ways to satisfy our customers and move the insurance industry forward.

The Progressive Corporation Careers

Join the vibrant team at The Progressive Corporation, a leader in the insurance industry, and propel your career to new heights with a company known for innovation, leadership, and a commitment to diversity and growth.

Work You’ll Do

At The Progressive Corporation, we offer more than just job opportunities; we provide a platform for professional development and personal growth. As part of our team, you will contribute to transformative projects that redefine the standards of the insurance industry. Our collaborative culture ensures that every team member has the opportunity to make a significant impact.

Empower Your Career

Step into a role that challenges and excites you. At Progressive, you can navigate through a variety of career paths with the support of our extensive training and development programs. From leadership training to diversity workshops, we equip our professionals with the tools they need to excel.

Innovate with Us

Join a group of forward-thinkers who are constantly driving innovation in the insurance sector. At Progressive, your skills in technology, industry expertise, and digital innovation will help shape solutions that meet the evolving needs of our customers.

Internship Programs

Kickstart your career with The Progressive Corporation’s internship programs. Gain invaluable experience, build your resume, and develop professional networking connections that will benefit your career for years to come. Our internships offer a deep dive into the insurance industry, providing a robust foundation for future success.

Benefits and Culture

Choose a career with The Progressive Corporation and enjoy a wealth of benefits that go beyond the basics. Our inclusive culture supports our employees’ life stages and fosters a workplace where everyone can thrive. Health, wellness, financial planning, and work-life balance are just the beginning of what we offer.

Join Our Team

Explore the numerous positions available at Progressive, from entry-level to executive, and find where your expertise can make the most impact. We are continuously hiring talented individuals who are passionate about making a difference and ready to contribute to our culture of continuous improvement.

Stay Connected

Keep up to date with the latest at Progressive: - **Career Insights**: Get insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Customize your subscription to receive job alerts and news tailored to your preferences. Discover the exciting and rewarding opportunities that await at The Progressive Corporation.

Explore Job Opportunities

Search open positions that match your skills and interests. We look for curious, creative, and solution-driven team players who are eager to drive progress and thrive in a dynamic environment.

SEARCH PROGRESSIVE JOBS

At The Progressive Corporation, your career is what you make of it. Grow, innovate, and lead with us as we redefine the future of insurance. Join us and be part of a team that values diversity, innovation, and the professional growth of its members.
Learn more about The Progressive Corporation
Size
49,000 employees
Market Cap
$75.6 billion
Industry
Net Income
$5.7 billion
Founded
1937
5 Year Trend
+15.3%
Revenue
$42.6 billion
NASDAQ

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