Chubb

Claims Service Manager

Chubb • $110K — $130K *
Philadelphia, PA 19120In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Law, Risk Management, or related field.
  • Minimum of 10 years of experience in multinational claim services and/or technical claims handling.
  • Strong understanding of multinational casualty coverage.
  • Excellent organizational skills to manage multiple priorities effectively.
  • Strong analytical skills with attention to detail.

Responsibilities

  • Serve as the primary contact for claims assistance on multinational programs.
  • Develop a deep understanding of client needs and deliver tailored solutions.
  • Conduct local claim service reviews as required.
  • Create and manage customized claims service bulletins for clients.
  • Build and maintain relationships with external vendors and key Chubb contacts.

Benefits

  • Travel up to 10% domestically and internationally.
  • Opportunity to work in a dynamic, global environment.
  • Engagement in innovative, solutions-oriented client service.
Full Job Description
Job Description

The Multinational Claim Services team provides exceptional, customer-focused claims service for multinational casualty clients. We take a solutions-oriented approach to meet the unique needs of our clients.

Role Overview:
The Multinational Claim Services team provides exceptional, customer-focused claims service for multinational casualty clients. We take a solutions-oriented approach to meet the unique needs of our clients.

Key Responsibilities:
  • Serve as the primary point of contact for claims assistance on multinational programs.
  • Develop a deep understanding of each client's claims servicing needs and deliver tailored solutions.
  • Oversee and conduct local claim service reviews as required.
  • Create and manage customized claims service bulletins for clients.
  • Manage relationships with external vendors supporting Chubb's casualty business.
  • Build and maintain strong relationships with US Underwriters and key Chubb claim contacts across all regions.
  • Client facing, point of sale & relationship management.
  • Travel up to 10% domestically and internationally.
  • This role requires a proactive, client-focused leader who can build relationships, and deliver high-quality claims services in a fast-paced, global environment.


Qualifications

  • Bachelor's degree in Business Administration, Law, Risk Management or related field.
  • Minimum of 10 years of experience in multinational claim services and/or technical claims handling.
  • Strong understanding of multinational casualty coverage.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Strong analytical skills, attention to detail, and experience with reconciliation tasks.
  • Proficiency in Microsoft Excel, Word, and Access (intermediate to advanced level).
  • Outstanding written and verbal communication skills.
  • Effective team player.
  • Comfortable working in a dynamic environment.
  • High commitment to quality and accuracy.
  • Ability to work under pressure and meet established deadlines and standardss


About Chubb

Chubb Limited is a Swiss-based global insurance company that provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance (A&H), reinsurance, and life insurance to a diverse group of clients. Chubb operates in 54 countries and territories and is the world's largest publicly traded property and casualty insurance company. The company has a long history, dating back to 1882, and has grown through a series of mergers and acquisitions. Chubb is known for its high-quality insurance products and services, as well as its strong financial performance and commitment to corporate social responsibility.
Learn more about Chubb
Size
31,000 employees
Market Cap
$90.7 billion
Industry
Finance & Insurance
Net Income
$3.5 billion
Founded
1882
5 Year Trend
+5.3%
Revenue
$35.9 billion
NASDAQ
CB
* Ladders Estimates

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