Co-operators

Claims Representative III, Accident Benefits (12 Month Temporary)

Co-operators • $72K — $121K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of progressive Accident Benefits claims experience, with increasing complexity in file management.
  • Post-secondary degree or diploma; preferred Rehabilitation designation or ongoing development in the field.
  • Willingness to obtain a Chartered Insurance Professional (CIP) designation.
  • Provincial adjuster license(s) may be required depending on the province of work.
  • Expert knowledge of relevant legislation, regulations, and the legal system.

Responsibilities

  • Investigate and interpret coverage for complex Accident Benefits claims autonomously.
  • Contact and gather information from claimants, clients, lawyers, and witnesses.
  • Pursue and apply case law relevant to specific claims situations.
  • Handle mediations and settlement conferences independently.
  • Coach and train the claims team, providing technical support.
  • Deliver exceptional client service aligned with the organization's quality standards.

Benefits

  • Training and development opportunities to grow your career.
  • Flexible work options to accommodate personal and family needs.
  • Comprehensive well-being programs focusing on physical and mental health.
  • Volunteer opportunities for community engagement.
Full Job Description
#IN-DNI #LI-DNI

Company: CGIC
Department: Accident Benefit Claims
Employment Type: 2 - Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

As the Claims Representative III - Accident Benefits, you are responsible for handling a portfolio of complex Accident Benefits Claims. You will work independently within your authority and receive support directly from the Specialist, National Accident Benefits Claims.

How you will create impact:

  • Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex Accident Benefits claims.
  • Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
  • Regularly pursues, researches and applies case law to specific facts and share with technical teams.
  • Confidently handle mediations and settlement conferences without defense counsel present.
  • Coaching, training, and providing technical support to the claims team.
  • Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.


To join our team:

  • You have 5 years of progressive Accident Benefits claims experience, including the management of increasingly complex files, with expertise in legal matters and complex claims handling.
  • You have a post secondary degree or diploma, preferably a Rehabilitation designation, or pursuing further development.
  • You have or are willing to obtain a Chartered Insurance Professional (CIP) designation.
  • You have or will attain provincial adjuster license(s) depending on the province of work.
  • Expert knowledge of legislation, regulations, legal system Provincial adjuster license(s) maybe required dependent on the province of work.


How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.


What you need to know:

  • You will travel occasionally.


What9s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community.


Salary information

Expected salary range $72,847 - $121,411 (min-max, full range).

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

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