Claims Manager - Workers Compensation | Riverside, CA
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
- Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
- Enjoy flexibility and autonomy in your daily work
- Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
OFFICE LOCATIONSRiverside, CA
PRIMARY PURPOSE: To manage the technical and operational functions within assigned office including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-40 colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES- Responsible for overall operational management for assigned locations/offices.
- Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
- Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
- Monitors management reports relating to the partnership/office performance.
- Assists with the coordination of sales and client service efforts.
SUPERVISORY RESPONSIBILITIES- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONSEducation & Licensing: Baccalaureate degree from an accredited college or university preferred. Licenses as required.
Experience: Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.
Licensing / Jurisdiction Knowledge: California workers compensation claims knowledge required; SIP certificate required TAKING CARE OF YOU - Flexible work schedule.
- Referral incentive program.
- Opportunity to work in an agile environment. [If Applicable]
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $115,000 - $125,000 per year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
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