"People are our most important asset."

At WNG, the notion of "home" is central not just to our business, but also to creating an enriching, nurturing culture. We want our associates to feel that they've found a place to belong: somewhere to grow, be rewarded and fulfilled. That's why learning, mentorship and recognition are foundational for us and our valued associates.

You will love working at Western! Why? Because we offer competitive pay, great benefits (like health insurance, 401(k) matches, vacay, personal time off including major holidays), plus annual award and recognition events, and opportunities for advancement because we believe in promotion from within! #Associate

Your Part:

You are responsible with strong customer service skills. You love a fast-paced environment and pride yourself on your attention to detail. You thrive in a collaborative environment, and you are not afraid to offer your input and provide work-flow solutions to procedures. You are organized and detailed but also like a fun energetic atmosphere. You can easily navigate between different projects within the day as you know quality work leads to fun, success and rewards. You build rapport with our associates with a foundation of teamwork and respect. You're known for being dependable with a reputation for honesty, integrity and loyalty.

You provide vision, leadership and direction to Associates within the Risk Management Department. You are responsible for oversight and management of all General Liability, Property and litigated claims. This includes claim reporting, investigation and management. You review and assign new incidents/claims to the Risk Management department for set up and investigation including providing guidance and direction regarding claim case management. You will advise the Senior Director and the Senior Vice President of high exposure claims and maintain the status on all open litigated claim files.

You will work with the Environmental Health and Safety Team on property inspections and loss control recommendations for employees. You will handle calls of a serious nature, incidents involving bodily injury or significant property damage which will include traveling to communities and/or jobsites as necessary. You will resolve calls from problematic residents, claimants and plaintiff attorneys. Compose responses to discovery requests and sign verification forms on litigated matters. Review deposition transcripts and contributes to the development of defense strategies. Review small claim cases before court appearances and travel to and attend small claim hearings as needed.

Education/Experience:
• Bachelor's Degree or higher with specific training.
• Experience and certification in the areas of insurance, claims and risk management.
• Management experience and a proven record for organization, leadership and motivation.
• 4 years of progressively responsible experience in managing a comprehensive risk management or insurance underwriting and general liability insurance program.

The Claims Manager position, depending on experience, has a salary range of $10,000 to $12,500 per month with a discretionary yearend bonus potential, plus benefits!

Stuff We're Supposed to Tell You About Us:

Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.

We can't wait to meet you!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.