Claims Manager

Liberty Tire Recycling

$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of claims handling experience, with 5+ years preferred
  • BS/BA degree preferred
  • Relevant certifications (AIC, CWCA, etc.) advantageous
  • Experience in manufacturing or waste industry is a plus
  • Strong customer service orientation and relationship-building skills
  • Detail-oriented with strong quantitative and analytical skills
  • Excellent verbal and written communication abilities.

Responsibilities

  • Manage insurance claims across all business lines, focusing on casualty programs
  • Oversee third-party administrators for cost control and claim resolution
  • Communicate actively with field leadership regarding claims management
  • Monitor financial reserves and allocate expenses from claim inception to conclusion
  • Ensure timely reimbursement of first-party physical damage claims
  • Collaborate with General Managers to optimize the Return-to-Work Program
  • Prepare and submit settlement authority requests to leadership.

Benefits

  • Flexible work schedule with remote options up to two days per week
  • Supportive team environment that encourages professional growth
  • Engagement with a variety of challenging legal and risk-related matters
  • Opportunity to work closely with senior management and influence decision-making
  • Collaborative culture that values teamwork and problem-solving.
Full Job Description
Job Summary

Reporting to the Director of Insurance and Enterprise Risk Management this position would be primarily responsible for managing the Company's insurance claims, including claims from workers comp, auto, property, general liability, and other coverages. The position will work closely with the General Counsel, Litigation Counsel, Finance Department, and other Company leaders. This person will be a key contributing member to the Company's overall legal and risk team.

Principal Duties & Responsibilities
  • Responsible for the claim management across all lines of business with primary focus on casualty program
    • Avg 250 claims a year (and growing) and about $5+M of accrued value across multiple states nationally
  • Closely manage and direct third-party administrators/carriers with goal of cost control, proper medical and disability management, and timely resolution of claims
  • Actively Communicates with field leadership on claims and provide routine support on claim management to sites with a proactive customer service approach and attitude
  • Monitor reserves and allocated expenses from inception of claim to conclusion for adequacy and analysis for senior management
  • Manage first party physical damage claims and work directly with third party carriers to ensure timely reimbursement for damages
  • Manage third-party risk service providers, such as TPAs, Nurse Triage, etc.
  • Partner with General Managers and Safety Director to ensure the Return-to-Work Program is maximized and guidelines are followed to lower costs and keep employees at work
  • Coordinates with Director of Insurance and Enterprise Risk Management, Company Controller, and outside actuary for setting of proper Company reserves
  • Prepare and obtain settlement authority requests to site leadership and Board
  • Support safety department with injury management and corporate safety initiatives
  • Participate in claim reviews to ensure effective claim management
  • Respond to requests for production in WC and other disputes
  • Strategize with carrier and defense counsel for litigation and review reserve and settlement authority for approvals
  • Ability to comprehend and summarize large and complex amounts of information

Skills, Abilities, and Requirements
  • 2-5 yrs. claims handling experience, 5+ years preferred
  • BS/BA degree preferred
  • Appropriate certification a plus (AIC, CWCA, etc.)
  • Preferred, but not required, experience gained in manufacturing or waste industry
  • Can easily develop productive business relationships and has a strong customer orientation
  • Strong Detail-Orientation
  • High energy and passion for excellence.
  • Familiarity with quantitative and analytical skills
  • Strong Verbal and Written Communication abilities
  • Strong Microsoft Office Suite Skills (Word, Excel, PowerPoint) and familiarity with Carrier Portals
  • Problem Solving
  • Self-Starter and Resourceful
  • Ability to be a good Teammate, and representative of the legal / risk department to internal clients and corporate partners
  • Ability to excel in a fast paced and changing environment and to be comfortable with an environments of uncertainty
  • Multitasking Abilities
  • Strong Time Management
  • Developed Business Acumen
  • Good Judgment
  • Organizational Awareness
  • Positive Attitude and Maturity
  • Discreet and Professional
  • Roll up your sleeves work ethic and helpful attitude
  • Willing to Travel up to 10% of the time

About Liberty Tire Recycling and Its Legal Department

Liberty's Legal and Risk Department is made up of a team of experienced and dedicated legal, environmental, and risk professionals. Our team operates in a fast-paced environment where the day-to-day variety of matters coming across our desks is always challenging and engaging. Being on our team means contributing to the success of the company daily through a wide range of routine and high-visibility projects. Our professionals are empowered to act and provide direct advice and counsel to our internal clients. We operate in a collegial environment and enjoy the work we do even when it is hard. We value helping each other and providing a supportive growth environment to our professionals. As our work tasks grow, you'll find us problem-solving with each other, searching for options, executing on getting work out the door, and then grabbing lunch together. We offer a flexible work schedule, including the option to work remotely up to two days per week.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills of personnel so classified.

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