Salary: $126,922.02 - $160,880.93 Annually
Location : King Street Center - 201 S Jackson St, Seattle, WA
Job Type: Career Service (Exec)
Job Number: 2026JI27432
Department: DES - Executive Services
Division: Risk Mgmt
Opening Date: 06/11/2026
Closing Date: 6/28/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week

Summary
King County's Office of Risk Management Services is seeking an exceptional people leader to become our new Claims Manager. This person will manage a team of Claims Investigators who are responsible for providing coordination of all tort claims made against King County and its officials, officers and employees.

This position functions with a considerable degree of independence and judgment, and interfaces with the County's attorneys, and departmental management and staff. The position requires a working knowledge of the principles of risk management as they relate to public entity exposures, commercial insurance, and loss control.



Job Duties
SCOPE OF JOB DUTIES: In order to be considered for this opportunity, you must at a minimum, demonstrate skill and ability to:

• Review, evaluate and monitor claims made against the County.
• Plan and coordinate investigative activities on claims with claims officers and King County Prosecuting Attorney's Office.
• Advise County officials, officers, employees, agents and managers on financially serious or sensitive matters.
• Review and evaluate all file materials and recommendations prepared by Claims Officers for accuracy and thoroughness in making final disposition on claim.
• Represent the County at mediations, settlement conferences, arbitrations and briefings to King County Executive on claims settlements.
• Make policy decisions and recommendations on office operations and procedures.
• Identify and coordinate loss control projects with the Enterprise Risk Manager and claims officers.
• Look for efficiencies and identify areas for improvement of service.
• Serves as a member of the ORMS Management Team.
• Supervise the work of team members. Hire, assign and schedule work, evaluate performance, train, coach and initiate disciplinary action when appropriate.

Experience, Qualifications, Knowledge, Skills
WE ARE LOOKING FOR CANDIDATES WHO:

• Have a strong background with managing a range of Tort Claims for a large multifaceted organization.
• Are an effective manager who can operate within a complex multicultural and diverse environment, government, communications, public relations and/or related environment.
• Are comfortable handling difficult situations and having crucial conversations with external customers and staff.
• Have a continuous improvement mindset. Update standard work and create new processes when necessary.
• Is organizationally and politically savvy. Able to manage highly visible, complex, and sensitive projects and programs involving multiple and diverse partners with conflicting priorities and political considerations.
• Is a champion for Equity & Social Justice. Understands that systematic racism and its long-term effects are pervasive in our society. Are comfortable having candid and sincere conversations with all employees about race and equity in the workplace.
• Can create initiatives necessary to develop, coach, and mentor a culturally and generationally diverse staff in a collaborative manner that focuses on employee engagement, good communication, and teambuilding.
• Can persevere and adapt as required ,while working in a multi-faceted and sometimes ambiguous environment.
• Have any combination of education and experience necessary to perform the job duties.

Supplemental Information

• This position is exempt from the Fair Labor Standards Act.
• This position is not represented by a union.

• Competitive - healthcare plans
• Free - transportation options
• Manager Support - structured employee assistance program
• Paid - vacation time (in addition to paid holidays)
• Paid - sick leave
• Deferred - compensation plan
• Twelve - paid holidays
• Awesome - Employee Giving Program

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01

Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question