Claims Manager, Commercial Auto

Starr Insurance Companies • $80K — $110K *

Philadelphia, PA 19120In-Person

Finance & Insurance

8 - 10 years of experience

2 months ago

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Job Overview by Ladders

Qualifications

Eight+ years of experience in litigation, claims handling, or TPA oversight.
Experience managing complex excess claims.
Strong communication and interpersonal skills.
Proactive approach with a sense of urgency.
Ability to work independently and manage time effectively.
Insurance Adjuster License required.
Bachelor's degree.

Responsibilities

Provide oversight to Third Party Administrators on auto property damage and bodily injury claims.
Review monthly loss run trends and identify problematic claims.
Deliver excellent service to clients and internal teams.
Conduct claim file reviews with insureds, brokers, and TPA personnel.
Interface with underwriting regarding claim statuses and exposures.
Approve TPA’s claim handling fees on a monthly basis.
Prepare management reports for significant claims exposures.
Lead negotiations for case dispositions.

Benefits

Opportunities for professional development and continuous learning.
Flexible work locations with options in Philadelphia, Dallas, or Atlanta.
Dynamic team environment fostering collaboration and innovative solutions.
Exposure to complex and high-stakes claims management.

Full Job Description

Preferred Location: Philadelphia

Alternate Locations: Dallas or Atlanta

Essential Job Functions

Providing management oversight to Third Party Administrators commercial auto property damage and bodily injury claims personnel by monitoring the claims online using the Third Party Administrators’ claim systems.
Reviewing monthly loss run trends, reportable claims and/ or problematic claims.
Provide excellent claim service to external clients and internal partners.
Participate in claim file reviews with insureds, brokers and Third Party Administrator’s claim personnel.
Interface with underwriting on claim status, exposures and other factors impacting their risks.
Review and approve Third Party Administrator’s monthly claim handling fees.
Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required.
Lead negotiations during case dispositions.
Perform other duties as required by management including reinsurance and subrogation.

Requirements

Eight+ years' experience in relevant litigation, handling claims or overseeing TPAs.
Experience handling complex excess claims.
Ability to work independently.
Sense of urgency. Must be pro-active.
Demonstrated success managing litigation, evaluating, and negotiating commercial auto claims involving both property damage and bodily injury exposures.
Strong communication (verbal and written) and interpersonal skills.
15% Travel is required and will vary depending on business needs and caseload.
Working knowledge of Microsoft Word and Excel.
Ability to manage time effectively, set priorities, and meet deadlines.
Insurance Adjuster License
Bachelors degree

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

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The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

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Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

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With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

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