State of Oregon

Claims Management Consultant (Operations & Policy Analyst 3)

State of Oregon$82K — $120K *
Salem, OR 97301In-Person
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience
  • 4+ years in claims management with litigated files
  • Experience in public sector preferred
  • Understanding of tort law and risk/insurance principles
  • Strong analytical and negotiation skills

Responsibilities

  • Advise on claims and risk mitigation strategies
  • Analyze tort claims for liability and exposure
  • Investigate complex claims involving various types of injury
  • Negotiate settlements with involved parties
  • Collaborate with legal counsel on strategy and recovery
  • Support risk management programs across state government

Benefits

  • Comprehensive health coverage including medical, vision, and dental plans
  • Generous paid time off policies including holidays and sick leave
  • Retirement benefits through the Oregon Public Service Retirement Plan
  • Wellness resources to support work-life balance
  • Opportunities for career development and professional growth
  • Commuting support with tools for carpooling
  • Potential eligibility for student loan forgiveness programs
  • Hybrid work opportunity available for this position.
Full Job Description

Initial Posting Date:

08/25/2026

Application Deadline:

09/07/2026

Agency:

Department of Administrative Services

Salary Range:

$6,834 - $10,076

Position Type:

Employee

Position Title:

Claims Management Consultant (Operations & Policy Analyst 3)

Job Description:

Claims Management Consultant
Operations & Policy Analyst 3
Oregon Department of Administrative Services

We’re looking for a Claims Management Consultant to join our team. In this role, you’ll lead efforts to reduce state exposure to liability, resolve tort claims, and advise management on risk.

What You’ll Do:

  • Advise and consult on claims, loss control, and risk mitigation strategies.

  • Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure.

  • Investigate complex claims involving bodily injury, personal injury, and property damage.

  • Negotiate settlements with claimants, attorneys, and third parties.

  • Collaborate with legal counsel and insurers on litigation strategy and recovery.

  • Support strategic initiatives, process improvements, and risk management programs across state government.

View the .

What We Are Looking For

Minimum Qualifications:

A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files.

OR

Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files.

Preference may be given to candidates with this experience in the public sector.

Desired Attributes:

We are looking for candidates who demonstrate:

  • Experience in claims management, tort law, and risk/insurance principles

  • Strong analytical skills and sound judgment in high-stakes situations

  • Effective investigation, negotiation, and conflict resolution abilities

  • Clear, diplomatic communication, collaboration and consulting skills

  • Skilled in data analysis, report writing, and decision making

  • Able to work independently and as part of a team

How to Apply

Ready to join our team?

  • External Applicants: Click “Apply” on the job posting to submit your application.

  • Current State of Oregon employees: Apply via your employee Workday account.

Important Application Requirements: Submit a resume and cover letter demonstrating how your experience meets the qualifications and desired attributes listed in this posting. Only complete applications received by the deadline will be considered. 

Our amazing include: 

  • Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare. 

  • Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service. 

  • Retirement Benefits: Membership in (PERS)/Oregon Public Service Retirement Plan (OPSRP). 

  • Wellness Resources: Support for work-life balance, health, and overall well-being. 

  • Career Development: Opportunities for professional growth and advancement. 

  • Commuting: Access to - Oregon’s carpool matching tool and trip planner. 

  • Student Loan Forgiveness: Potential eligibility for the (PSLF) program. 

  • Live, work, and play in .

  • This position is eligible for a primarily hybrid work opportunity. The terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager.

Additional Details

  • This recruitment is for one permanent, full-time Operations & Policy Analyst 3 position in management service and may be used to fill future vacancies.  

  • *The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%.

  • Finalists will be subject to a computerized criminal history check including fingerprints. Adverse background data may be grounds for immediate disqualification.

  • We do not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States.

  • Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit

  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Contact Information 

For accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions, please contact: 

  • Recruiter: Cassie Graham 

  • Email:  

Helpful Links & Resources

| Workday Applicant FAQ | What You Need to Know to Get the Job

| Classification and Compensation | Pay Equity

About State of Oregon

State of Oregon Careers

Join the dedicated team at the State of Oregon, where job opportunities abound across various sectors, offering a unique blend of public service roles that cater to a diverse range of skills and professional interests. The State of Oregon is renowned for its commitment to innovation, leadership, and diversity training, ensuring that every team member is equipped to contribute effectively and grow within their career.

Explore the Opportunities

State of Oregon offers a plethora of employment options from entry-level positions to senior leadership roles. Each position is designed to harness the unparalleled capabilities of its workforce, fostering a culture of growth and learning.

Internship Programs

Kickstart a career with the State of Oregon through internship programs that provide hands-on experience in a range of fields. These internships are perfect for gaining valuable industry insights and building a professional network that can open doors to future career opportunities.

Professional Growth and Development

The State of Oregon is committed to the professional growth of its employees, offering extensive training and development programs that encourage career advancement. From leadership workshops to diversity training, employees have access to resources that help them thrive professionally and personally.

Benefits and Culture

Employees at the State of Oregon enjoy a comprehensive benefits package that supports both their professional and personal lives. The company culture emphasizes teamwork, respect, and inclusivity, making it an ideal workplace for individuals looking to make a meaningful impact through their careers.

Hiring Process

The hiring process at the State of Oregon is designed to be transparent and inclusive, ensuring that all candidates have a fair chance of securing a position. From the initial resume submission to the final interview, each step is conducted with the utmost professionalism and respect for the applicants.

Networking and Innovation

State of Oregon encourages a culture of networking and innovation, allowing employees to share ideas and collaborate on projects that lead to groundbreaking solutions in public service. This environment not only enhances job satisfaction but also propels the State of Oregon towards achieving its long-term goals.

Career Advancement

With a focus on continuous improvement and leadership development, the State of Oregon provides employees with numerous opportunities to advance their careers. Whether through promotions, cross-training, or specialized projects, the pathways for growth are abundant.

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