Salary : $79,747.80 - $93,499.20 Annually
Location : Compton, CA
Job Type: Full-Time
Job Number: 26-27:16
Department: City Manager
Division: Risk Management
Opening Date: 08/05/2026
Closing Date: 8/30/2026 12:00 AM Pacific

GENERAL PURPOSE
Under general supervision, examines and adjusts claims for Workers' Compensation benefits; monitors claim expenditures; communicates with physicians, supervisors, employees and attorneys regarding illness or injury related to employment; and performs other related duties.

SUPERVISION RECEIVED/EXERCISED

Works under the general supervision of the Risk Manager and/or Worker's Compensation Claims Administrator. May exercise supervision over subordinate personnel, including the Claims Technician.
PRIMARY DUTIES AND RESPONSIBILITIES
The following essential functions are those that are critical, integral, necessary, crucial, primary and fundamental to the job. Incumbents who possess the requisite skill, experience, education, and other job-related requirements of a position are expected to perform the essential functions of the job with or without a reasonable accommodation.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Reviews, examines and adjusts Workers' Compensation claims.
• Receives and records all claims and determines compensability.
• Authorizes medical treatment and/or change of physician utilizing California State Workers' Compensation Law.
• Computes and authorizes payments according to California Labor Code, including medical bills, temporary and permanent disability payments.
• Advises employees and dependents of entitlement to Workers' Compensation benefits under state law and City policies.
• Arranges special investigations and medical examinations including return to work exams.
• Advises departments regarding procedures and reporting deadlines involving work related injuries.
• Contacts injured employee to explain benefits and legal rights under the Labor Code.
• Prepares subrogation and litigation cases and corresponds with doctors and attorneys on litigated cases.
• Serves as custodian of records; produces record and attests to validity under the direction of the court by subpoena.
• Compiles pertinent facts, makes thorough analyses, and arrives at sound decisions.
• Maintains and enforces all aspects of security and confidentiality of records and information.

Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS
Education and Experience:

Possession of a Bachelor's degree from an accredited college or university in Business Administration or a related field, AND two (2) years of experience adjusting workers' compensation claims with a public agency or third-party administrator; OR an equivalent combination of education and experience. Two (2) years of supervisory experience is highly desirable.

Required Licenses or Certifications:
• Must possess a valid California Class C Driver's License.

Required Knowledge of:
• City organization, operations, policies and procedures.
• City Code, City Ordinances, and Standard Operating Manual.
• State of California Labor Code and Workers' Compensation law.
• Medical terminology, anatomy, and technical terminology used in the medical profession related to the cause and treatment of occupational injuries and diseases.
• Investigative techniques, methods and procedures.
• Vocational rehabilitation processes and programs.
• MS Office computer applications.

Required Skill in:
• Compiling pertinent facts, making thorough analyses or Workers' Compensation claims and arriving at sound decisions.
• Understanding, interpreting and applying State Labor Code, Workers' Compensation Law, and City regulations.
• Establishing and maintaining cooperative working relationships with co-workers.
• Operating a personal computer utilizing a variety of business software.
• Effective communication, both verbal and written.

Physical Demands / Work Environment:
• Work is performed indoors in an office setting.
• Work requires frequent light lifting, sorting, filing, typing and driving.
• Moderate finger dexterity and near vision is required.
May be exposed to minor amounts of dust.

Internal applicants must use their personal email to apply, as City of Compton work emails will not be accepted for job applications. While we cannot prevent applicants from using their work email, the City is not responsible for missed communications due to system outages, firewall restrictions, employee leave, or any other technical or accessibility issues affecting City email accounts.All applicants must meet the minimum qualifications for the position and submit all required documents -such as licenses, certifications, and proof of education- outlined in the job posting. Incomplete applications, including those missing any required documentation, will not be considered.
Please note: Only the first 50 applications received that best meet the qualifications and needs of the hiring department will be invited to continue in the hiring process. Additional applications may be reviewed at a later time, based on hiring needs.

EXAMINATION
The purpose of this examination is to establish an eligible list from which vacant position(s) may be filled.
Phase one (1) is a written examination (weighted 50%) which will measure all or portions of the above knowledge, and skills. Phase two (2) is an oral examination (weighted 50%) that will be administered by an appraisal panel to evaluate professional qualifications, background and suitability. A passing score for each phase is 70%. Each candidate will be notified via e-mail of their status at each step of the recruitment.

The City of Compton reserves the right to utilize alternative testing methods, if deemed necessary. Failure in one phase of the examination shall be grounds for declaring the applicant as failing in the entire examination, and as disqualified for subsequent parts of an examination.

FRINGE BENEFITSThe City's comprehensive fringe benefits program includes: retirement (Public Employees' Retirement System), medical, dental, life and vision insurances, deferred compensation, sick and vacation leaves, after-hours education reimbursement, ride share program, uniform allowance and other provisions.

• CalPERS Retirement- Secure pension through the California Public Employees' Retirement System
• Lifetime Medical Coverage for Retirees- Fully funded by the City after 5 years of service with CalPers
• CalPERS Health Benefits Program- Choice of 10 health plans, with City-paid premiums for employees and eligible dependents (up to the annual Kaiser family rate)
• Employer-Paid Vision and Dental Insurance- For both employees and eligible dependents
• Employer-Paid Life Insurance- Offered through UNUM
• Flexible Spending Accounts (FSA)- For healthcare and dependent care expenses through American Fidelity
• Employee-Sponsored Supplemental Benefits- Optional coverage such as life, disability, and accident insurance
• Generous Paid Time Off- Vacation, sick leave, and 16* paid holidays per year
• 4/10 Flexible Work Schedule- Most Administrative roles based at City Hall enjoy a 4-day workweek, with Fridays off*
• Educational Reimbursement- Up to $3,000 per fiscal year for tuition and books
• Employee Assistance Program (EAP)- Confidential services for personal and professional support
• Professional Development Opportunities- Ongoing training and career growth resources

*Total number of holidays are subject to change based on the fiscal year.
*City Hall is closed on Fridays. Please contact HR to confirm if the position you're interested in follows a 4/10 schedule.
01

What is the highest level of education you possess? If you possess a degree higher than a H.S. Diploma or equivalent, please attach proof to your application for validation.

• High School Diploma, GED, or equivalent
• Associate's Degree in Business Administration or a related field
• Bachelor's Degree in Business Administration or a related field
• Master's Degree in Business Administration or a related field
• None of the above

02

How many years of experience in adjusting workers' compensation claims with a public agency or third-party administrator do you possess? Please note this experience must be clearly outlined in your application.

• Less than one (1) year of experience
• One (1) year of experience
• Two (2) to three (3) years of experience
• Four (4) to five (5) years of experience
• Six (6) or more years of experience

03

Do you possess two or more years of supervisory experience? If yes, please ensure this experience is clearly outlined in your application.

• Yes
• No

04

Do you possess a valid California Class C Driver's License?

• Yes
• No

05

Elaborate on your previous and/or current work experience in which you earned your experience adjusting workers' compensation claims with a public agency or third-party administrator. Please be sure to include in your response the position title, agency name, and dates in which you acquired this experience. A complete and detailed answer is required as part of your application.
06

Do you have any relatives employed by the City of Compton? If you have any relatives that work for the City of Compton, please indicate their name. If you do not, please type in N/A.
07

Are you a current permanent employee at the City of Compton (this excludes individuals who are currently on probation)?

• Yes
• No

08

This brings you to the end of your application. Before submitting your application, please make sure you have done the following:1. Read the entire job description and understand the position you are applying for.2. Read the Minimum Qualifications and clearly state your relevant experience and education on your application; including any licenses and/or certificates if applicable.(Note: resumes will not be reviewed in lieu of a completed application.)3. Attach any proof of education, licenses and/or certificates if applicable.4. Completed all sections of the application and answered all