The Casualty Claims Analyst IV is responsible for investigating, evaluating, and negotiating, mainly general liability claims, and some auto liability claims while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.
Key Responsibilities include:
- Prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards.
- Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
- Comply with all statutory and regulatory requirements in all applicable jurisdictions.
- Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
- Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
- Communicates effectively with internal and external customers on claims and account issues.
- Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
- Effectively manage complex litigated cases while ensuring timely and cost effective outcomes.
- Prepare Large Loss reports and maintain ongoing claim updates.
- Property and Casualty licenses required. Must be obtained within 6 months of hire.
What you'll need to succeed- 2+ years of General Liability claim experience.
- Bachelor's Degree or equivalent work experience.
- Experience resolving moderate severity injury claims.
- Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
- Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.
- Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
- Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
- Knowledge of claim handling procedures and best practices.
- Experience handling self- insured retentions, surplus lines coverages, and partnering with MGAs is a plus.
- Multi-state adjuster licenses a plus.
- Ability to obtain required licenses within 6 months of hire.
For positions based in New Jersey, the base salary range is $76,000-$93,000. For positions based in Massachusetts, the base salary range is $73,000 - $93,000. For positions based in Illinois, the base salary range is $73,000 - $93,000. Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
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Functional Area:
CL - Claims
AIG Claims, Inc.
