Children's Emergency Services Supervisor

State of Maine

$77K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Eight years of education or professional experience in social work.
  • At least two years as a fully licensed social worker (LSW).
  • Preference for candidates with four years as a licensed social worker.
  • Experience in professional child welfare casework.
  • Familiarity with MACWIS/Katahdin system.

Responsibilities

  • Plan, coordinate, and direct caseworker activities in child protection and adoption.
  • Assess and assign casework loads to staff.
  • Provide guidance and review casework for complex situations.
  • Collaborate with community resources to enhance service delivery.
  • Evaluate and recommend adjustments to improve service quality.
  • Supervise subordinate staff, including hiring and disciplinary actions.
  • Authorize client service provisions and expenditures.

Benefits

  • Work in a meaningful field impacting children and families.
  • Access to professional growth and development opportunities.
  • Supportive environment fostering teamwork and community collaboration.
Full Job Description
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS)

Child Protective Services Caseworker Supervisor

Opening Date: August 7, 2026

Closing Date: August 20, 2026

Job Class Code: 5078

Grade: 27 (Supervisory Svcs)

Salary: $77,542.40 - $103,064.00 per year*

*This is inclusive of a $7.50/hr. stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master's Degree.



Location: This position will be located in our Bangor office and cover the areas served by Districts 6, 7 & 8.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

-ANTICIPATED VACANCY-

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical situations and crisis situations, including decisions to seek removal of children. You will review and monitor cases and service delivery including family team meeting decisions and supervise subordinate staff including hiring, promotion and disciplinary actions regarding employees.

Your typical duties will include:

1. Planning, organizing, assigning, directing, and monitoring work activities of caseworkers and resource staff to ensure established quality service standards are maintained.

2. Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.

3. Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.

4. Conferring with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.

5. Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.

6. Coordinating activities between unit and service providers in order to effectively deliver social services to agency clients.

7. Authorizing service provision and client/caseworker expenditures.

8. Negotiating various contracts and agreements with service providers and others in order to ensure appropriate services are provided.

9. Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.

Minimum Qualifications:

To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).

LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: Licensed Social Worker (LSW).

*Special Note: An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Preference will be extended to candidates possessing the following skills/experience:

1. Recent experience in professional child welfare casework.

2. A thorough knowledge of and recent experience working with MACWIS/Katahdin.

3. Four years experience as a fully-licensed social worker.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Application Information:

For additional information about this position please contact Christy Davis, Program Administrator at 207-561-4257.

To apply, please upload a recent resume (if available) and cover letter addressing each of the three preferred skills/experience areas above.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact [email protected]

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