YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY.

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service by July 21, 2026. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications will only be accepted on-line.

DESCRIPTION

The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/

THE POSITION:

This is the first-level of supervision in the Child Welfare series. Incumbents may be assigned a variety of roles including, but not limited to, supervision of first line staff or interns, Court Officer, Child Abuse Services Coordinator, Teaming Facilitator, Field Advisor/Coach These positions require the incumbent to exercise considerable independent judgment, initiative, and knowledge of the Child Welfare System and current practices.

This position reports to the next higher classification, Social Services Program Manager.

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Outstanding written and oral communication skills, including the ability to communicate effectively with diverse groups.

• Strong leadership ability, establishing good interpersonal relationships, providing guidance and leadership in a fast paced, high stress work environment.

• Essential knowledge related to the laws and principles of Child Welfare and factors that affect children and family well-being.

• Ability to apply logical thinking, using effective approaches for choosing a course of action or developing appropriate solutions.

• Outstanding organization skills, including the ability to prioritize tasks effectively and work on multiple projects simultaneously.

• Understands the role of the Agency, policies, procedures, programs and services.

• Demonstrates interpersonal sensitivity while working with individuals with varying views.

MINIMUM QUALIFICATIONS

Either I

Education: Possession of an MSW from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families; or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling, based on a two-year program (72 quarter or 56 semester units), which included a supervised field placement as part of the course curriculum, or possession of an MFCC license (3 years of experience as a Child Welfare Worker I in the Alameda County classified service can be substituted for the advanced degree or MFCC license),

And

Experience: The equivalent of one year of full-time experience as a Child Welfare Worker II or higher level social worker classification in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

Or II

Education: Possession of an MSW from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families; or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling, based on a two-year program (72 quarter or 56 semester units), which included a supervised field placement as part of the course curriculum, or possession of an MFCC license.

And

Experience: The equivalent of two years' full-time experience providing social casework services in a professional capacity in the field of child welfare or family services in a public or private human services agency after receipt of the degree or three years of such experience if obtained prior to the receipt of the master's degree.

License: Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
• Casework methods and techniques with particular reference to the problems in child neglect, abandonment, and abuse.
• Current philosophy and practices in the field of Child Welfare Services, the Juvenile Court process and appropriate legal procedures.
• Familiarity with codes, decisions, philosophy, and policies of the Juvenile Court.
• Familiarity with Social Services Agency's programs and facilities and other resources available to the Agency and Juvenile Court.
• Principles and practices of public administration, program planning and program development.
• Computer applications and personal computers.

Ability to:
• Communicate in writing.
• Communicate orally.
• Make decisions.
• Provide leadership.
• Demonstrate interpersonal sensitivity.
• Problem solves.
• Analyze data.
• Supervise.
• Plan and Organize.
• Navigate a computer in a Windows environment.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing process;

2. An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN

Deadline for Filing:

5:00 PM Tuesday, July 21, 2026

Review of Minimum Qualifications:

by July 30, 2026

*Civil Service Oral Interview:

Week of August 31, 2026

Notification of Results

September 2026

Promulgation of Eligible List

September 2026

TENTATIVE SELECTION PLAN

Departmental Hiring Interviews

*Combined Process

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical - HMO & PPO Plans

• Dental - HMO & PPO Plans

• Vision or Vision Reimbursement

• Share the Savings

• Basic Life Insurance

• Supplemental Life Insurance (with optional dependent coverage for eligible employees)

• Accidental Death and Dismemberment Insurance

• County Allowance Credit

• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

• Short-Term Disability Insurance

• Long-Term Disability Insurance

• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services

• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)

• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays

• Floating Holidays

• Vacation and sick leave accrual

• Vacation purchase program

• Management Paid Leave**

• Catastrophic Sick Leave

• Pet Insurance

• Commuter Benefits Program

• Guaranteed Ride Home

• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

• Employee Discount Program (e.g. theme parks, cell phone, etc.)

• Child Care Resources

• 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.