Chief Operating Officer (COO) - Raleigh, NC (On-Site)Who You Are- A proven operations executive who enjoys building systems, improving processes, and developing people.
- A strategic thinker who can balance high-level planning with hands-on execution.
- A confident leader capable of making data-driven decisions in a fast-paced environment.
- An exceptional communicator who builds trust across all levels of an organization.
- Highly organized with outstanding project management and execution skills.
- Passionate about leadership, continuous improvement, and delivering measurable results.
- Someone who embraces our mission of serving clients with excellence and compassion.
Compensation & Benefits- Competitive executive compensation based on experience.
- Performance-based bonus opportunities.
- Comprehensive medical, dental, and vision insurance.
- 401(k) with employer match.
- Paid Time Off (PTO).
- Paid holidays.
- CLE/professional development support where applicable.
- Leadership development and executive coaching opportunities.
- A collaborative, mission-driven culture where your work has a meaningful impact.
Responsibilities$47
Qualifications• Bachelor's degree required; MBA or other advanced business degree preferred.
• Minimum of
5-8 years of leadership experience in operations, business management, or executive leadership.
• Experience leading multi-department organizations with 100+ employees strongly preferred.
• Proven success scaling operations and managing organizational growth.
• Strong financial and operational acumen, including budgeting, forecasting, and performance management.
• Experience implementing KPIs, SOPs, process improvement initiatives, and operational metrics.
• Excellent leadership, coaching, and people management skills.
• Experience with legal services, professional services, or other client-service organizations is highly preferred.
• Bilingual English/Spanish is a strong plus.
