Chief Operating Officer

The Villages of Indiana

$120K — $150K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in social work, psychology, counseling, education, or related field
  • 7+ years of experience in child-focused social services
  • 5+ years of senior leadership experience
  • Knowledge of clinical services
  • Strong strategic and operational oversight capabilities

Responsibilities

  • Provide operational oversight for contracts, grants, and partnerships
  • Ensure timely and accurate RFP submissions
  • Inspire and mentor leaders to achieve positive outcomes for families
  • Oversee program administration and promote interdepartmental collaboration
  • Develop strategies for program and service growth
  • Communicate operational improvement recommendations
  • Drive innovation and strategic expansion initiatives
  • Foster a culture of continuous improvement and collaboration

Benefits

  • Team-oriented work environment
  • Flexible scheduling
  • Competitive pay
  • Comprehensive benefits package
Full Job Description
Chief Operations Officer

Salary Commensurate with Experience

The Chief Operating Officer serves as a strategic and collaborative executive leader responsible for advancing operational excellence, organizational effectiveness for programs, and mission impact across The Villages of Indiana. Working closely with the President & CEO and Executive Leadership Team, the COO fosters a positive, high-performing culture that supports employees, strengthens programs, encourages innovation, and ensures exceptional service to children and families statewide. This position promotes cross-organizational collaboration, strategic growth, operational alignment, and continuous improvement while supporting the agency's mission, vision, goals, and values.

As the Chief Operations Officer, you will:
  • Provide operational leadership and oversight related to contracts, grants, vendor relationships, business agreements, and state/federal partnerships.
  • Ensure Request for Proposals/Information/Service are completed and submitted timely and accurately.
  • Inspire, mentor, and empower leaders and teams to achieve strong outcomes for children and families through collaboration, innovation, accountability, and shared purpose.
  • Oversee designated areas of Program Administration and facilitate strong integration and collaboration across service lines and departments agency wide.
  • Create and execute strategies for program and service growth opportunities that strengthen organizational impact and community responsiveness.
  • Communicate recommendations for program and operational improvements based on organizational needs, emerging trends, and best practices.
  • Drive innovation and strategic expansion initiatives that strengthen programs, enhance operational effectiveness, and increase organizational impact to support high-quality services, operational excellence, and long-term sustainability.
  • Foster a culture of innovation, collaboration, service enhancement and continuous improvement across programs and operations that is aligned with the organization's mission and strategic priorities.

Position Requirements:
  • Master's Degree from an accredited college or university in social work, psychology, counseling, education, or a related field
  • Seven (7) years of related experience with child focused social services
  • Five (5) years of senior leadership experience
  • Experience and knowledge of clinical services

The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package.

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