CHIEF OPERATING OFFICER (COO)

Central Minnesota Mental Health Center

$135K — $160K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Behavioral Health, or related field.
  • 6+ years of progressive leadership experience.
  • Demonstrated enthusiasm for the Agency's mission.
  • Broad operations experience and understanding of business functions, including quality and compliance.
  • Current Minnesota Special Engineer License or ability to obtain within six months.

Responsibilities

  • Lead and manage key department heads, motivating staff towards organizational goals.
  • Oversee daily business operations, optimizing efficiency across departments.
  • Evaluate performance metrics, suggesting improvements for workflow and client experience.
  • Establish policies that align with the company culture and mission.
  • Facilitate collaboration between departments for effective IT and data solutions.
  • Manage liability insurance and claims processes.
  • Review and approve vendor contracts related to facilities.

Benefits

  • Flexible schedule with some evening hours for meetings.
  • Opportunity for professional growth in a leadership role.
  • In-person engagement for team cohesion and operational effectiveness.
  • Supportive environment that aligns with community-focused missions.
Full Job Description
Description

Position Type: Full-Time (40 Hours per week), Exempt

Pay Range: $135,000 - $160,000 annually, commensurate with experience

Schedule: Monday - Friday business hours, with some flexibility for evening meetings/events.

Location: In-Person, based in Waite Park, MN.

Description of Responsibilities:
  • Provide leadership and management to the Facility Manager, IS Manager, Director of Access, Data Analysis Specialist, Director of Quality Improvement and Compliance and Revenue Cycle and EHR System Manager; including motivating staff to achieve organizational objectives.
  • Oversee the organization's daily business operations and administration, optimize operational efficiency, manage cross-departmental teams and ensure the company meets its objectives.
  • Evaluate organizational performance including workflow, quality of programming, safety and client experience and recommend strategies to improve results.
  • Establish policies and procedures that promote company culture and mission, vision and values.
  • Facilitate cross department collaboration to ensure that IT and Electronic Health Records solutions positively support the Agency's evolving strategy, operational delivery and data collections needs.
  • Ensure proper liability insurance coverage for property, vehicles, and cyber insurance and manage claims process.
  • Review and approve facility vendor contracts.


Requirements

Required Experience & Skills:
  • Bachelor's degree in Business Administration, Behavioral Health or related field.
  • 6+ years of progressive leadership experience.
  • Enthusiastic support for the Agency's mission.
  • Broad operations experience and understanding of business functions including quality, compliance, IT, and maintenance.
  • Current Minnesota Special Engineer License through the Department of Labor and Industry, or ability to obtain licensure within six months of start date.


Preferred Experience & Skills
  • Master's degree in Business Administration, Behavioral Health or related field.
  • Licensed as an LP, LMFT, LPCC or LICSW.
  • Operations experience within a nonprofit organization.

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