The RoleWe're looking for a highly motivated
Chief of Staff to join our team at Way. This individual will work directly with our COO and cross-functional teams to own internal reporting, lead analytical deep-dives, and help Way scale more effectively. The ideal candidate is a data-driven problem-solver with strong business intuition and a bias for action. This is a high-visibility role with significant ownership across strategic operations, revenue operations, internal tooling, and performance tracking.
Key Responsibilities- Work closely with the COO to support high-priority strategic and operational initiatives
- Own internal performance metrics and reporting infrastructure across departments
- Build and maintain internal databases to ensure high-quality, scalable business intelligence
- Lead deep-dive analyses to inform decision-making across product, ops, and customer success
- Identify process bottlenecks and recommend scalable, data-backed solutions
- Design frameworks to track key company KPIs and strategic objectives
- Partner cross-functionally to implement dashboards and streamline access to insights
- Take on high-impact projects with little guidance and see them through from idea to execution
What We're Looking For- 3-5 years of experience in consulting, data analytics, investment banking, high-growth startups, or similar
- Strong analytical foundation with experience using Excel, PowerPoint, and internal BI tools
- Ability to independently structure complex problems and communicate insights clearly
- Demonstrated self-starter with grit, adaptability, and a strong sense of ownership
- Comfortable operating with minimal direction in fast-paced, ambiguous environments
- Excellent written and verbal communication skills
- Experience with SQL, Tableau, Looker, or similar tools is a plus
- Hands-on experience with HubSpot or similar CRM tools preferred
- Prior experience in SaaS, B2B tech, or hospitality & travel is a plus, but not required
Why Join Way?Way is a company for people who want to do the best work of their careers at a technology company and in an industry that will continue to flourish as humanity embraces AI. The standard for building an exceptional software company has changed, and Way is being built to meet it, with urgency, ownership, and a pace of execution well above the industry norm. The market direction is not in question. As AI absorbs more and more work, humans have more time and more money to spend on experiences, and the brands they spend it with need infrastructure they cannot build themselves.
- Compensation: competitive salary calibrated to experience, and meaningful equity in a sustainably growing company with real value creation already realized.
- Coverage: full health, dental, and vision.
- The work: direct access to the world's most recognized consumer brands and the mandate to move quickly on their behalf.
- The tools: the best available, and the expectation that you use them to raise your own ceiling.
- Experience firsthand: an annual hotel and travel stipend at the properties and partners in Way's global ecosystem.
Where you'll be: in a beautiful office in Austin, San Francisco, or Paris.
$120,000 - $160,000 a year
