Core Responsibilities- Act as a highly flexible execution partner to the COO - take on whatever the company's highest-priority gap is at any given moment, from strategic projects to hands-on process work
- Own the systems behind how Photon finds, hires, onboards, and supports its people - treating this as an operations and tooling problem, not an HR administration one
- Own the company's internal tool stack and AI-assisted workflows - deciding what tools exist, what gets automated, and what gets built, bought, or retired, across people processes and beyond
- Build and improve operational systems across functions - get each one running cleanly and efficiently, then move on to the next area that needs it, rather than settling into permanent ownership of any one system
- Hold context across the full company - priorities, projects in flight, and cross-team dependencies - so you can flag risks and connect dots before they become problems
- Drive execution on the COO's top initiatives, from strategic projects to closing operational gaps that don't have a natural owner
Required Qualifications- 4-6+ years in a high-ownership, high-breadth operational role (chief of staff, business operations, startup operations generalist) with a track record of context-switching across genuinely different problem types
- Demonstrated ability to build structure and process from ambiguity, across more than one functional area
- Experience at an early-stage (Series A/B) startup, where process didn't exist yet and you had to build it
- Real, hands-on tooling/automation fluency - comfortable using scripting, no-code, or AI-assisted platforms to eliminate manual work rather than absorb it
- Strong written and verbal communication - comfortable synthesizing information for an executive audience
- Proven follow-through and resourcefulness: things you own get finished, without needing a playbook handed to you
- Excited to work in-office in Brooklyn
Preferred Qualifications- Experience building internal tools yourself - scripting, automation, or AI-assisted platforms
- Background in healthcare or health-tech
- Comfort with data - light analysis, spreadsheets, or dashboards to inform decisions
Pay TransparencyThe estimated base salary for this role is
$170,000 - $200,000 USD annually. Actual compensation will depend on skills, qualifications, and experience, and includes equity and benefits. At our stage, we place significant value on equity as part of total compensation.
CompensationThe base pay range for this role is $170,000 - $200,000 per year.
