Chief of Staff

King County, WA

$172K — $218K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operational leadership experience in a public sector or organizational setting.
  • Proven ability to manage cross-departmental teams and strategic initiatives effectively.
  • Strong understanding of government policies and their application in a public service context.
  • Exceptional interpersonal skills and experience in team building and group dynamics.
  • Experience in analyzing complex administrative issues and implementing solutions efficiently.
  • Ability to manage resources effectively, including personnel and technology.
  • Commitment to equity principles in public programs and operations.

Responsibilities

  • Direct the supervision of Internal Operations and Customer Experience within FMD.
  • Manage relationships with government entities, tracking engagements and identifying collaborative opportunities.
  • Oversee the annual business calendar for FMD, ensuring timely completion of critical tasks.
  • Lead the development of policies and processes enhancing division effectiveness and stakeholder engagement.
  • Conduct organizational evaluations to identify areas for performance and leadership development.
  • Align staffing plans with FMD's strategic goals and engage in annual budget development.
  • Foster a culture of continuous improvement in alignment with County and division priorities.

Benefits

  • Hybrid work model with flexibility between on-site and remote work.
  • County-issued laptop and resources for remote work setup.
  • Opportunity to work with a progressive team focused on innovative organizational strategies.
  • Commitment to employee development and engagement initiatives.
  • Access to substantial benefits and support programs for employees.
Full Job Description
Salary: $172,757.31 - $218,980.11 Annually
Location : Chinook Building 401 5th Avenue Seattle, WA
Job Type: Career Service (Exec)
Job Number: 2026BM27889
Department: DES - Executive Services
Division: FMD - Facilities Mgmt
Opening Date: 09/14/2026
Closing Date: 9/28/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week

Summary
This position is OPEN to King County Employees ONLY

We are seeking a strategic, forward-thinking Chief of Staff to guide key functions within the Facilities Management Division (FMD). In this pivotal leadership role, you will oversee Internal Operations and Customer Experience, ensuring high-quality service delivery and operational excellence across the division. The successful candidate will manage government relations, drive division-wide business planning, and lead the development of policies and processes that strengthen collaboration and support county priorities. You will also champion organizational development, align staffing and resources with strategic goals, and foster a continuous improvement mindset throughout FMD. This role is essential in advancing performance, enhancing customer service, and supporting both our employees and the communities we serve.

Job Duties
To be considered for this opportunity, you must at a minimum, demonstrate the knowledge, skill, and ability to:
  • Direct supervision of the Internal Operations and Customer Experience sections within FMD
  • Manage government relations - track Council engagements & requests, identify trends, develop effective relationships with department and executive office government relations staff, identify opportunities for council/municipality engagements that advance County priorities and real property interests
  • Manage FMD's annual business calendar - make sure across the division we are doing the right things at the right time (examples include budget development, capital planning activities, code-required annual reporting, performance management activities, etc.); track and ensure that requests/responsibilities of the director are achieved
  • Policy/Process development - convene and coordinate development of processes and policies that impact the division and our county stakeholders
  • Organizational development - manage annual processes to evaluate organizational performance and identify organizational/leadership development opportunities that improve business results; establish & carry out a three year leadership development strategy for the division based on employee engagement/ESJ surveys and pain points in achieving business outcomes; identify opportunities to improve customer service
  • Resource management - work with HR to develop annual staffing plans that align resources with county/department/division priorities; work with leadership team to develop & deliver appropriate FTE requests by section as part of biennial budget development
  • Continuous Improvement - champion a continuous improvement mindset; work with CI team and program managers to develop annual work plans that align with County, department and division priorities

Experience, Qualifications, Knowledge, Skills
We are looking for candidates who have:
  • Proven success in delivering administrative, operational, and strategic leadership in the public sector.
  • Proven track record of aligning cross-departmental teams, executing strategic goals, and managing day-to-day organizational workflows.
  • Ability to interpret and apply County, Department, and Division policies, procedures, administrative directives, and applicable laws.
  • Strong leadership skills, including strong interpersonal skills, grasp of group dynamics, and team building. Ability to direct the work of both direct reports and others to ensure organized and well-planned efforts that maintain two-way dialogue while keeping process on target.
  • Ability to research, analyze, and evaluate complex administrative and operational issues and to develop and implement responsive solutions.
  • Skill in establishing and maintaining effective working relationships with elected officials, executive leadership, employees, governmental agencies, community organizations, and the public.
  • Ability to efficiently and effectively allocate, track and optimize organizational resources, including FTE and technology.
  • Ability to apply racial, social, and economic equity principles to public programs and internal operations.

Supplemental Information
Are you ready to make a difference? dedicated to serving one of the nation's best places to live, work and play.

WORK LOCATION: The position works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. FMD's current requirement is a minimum of 3 days a week in the office. The primary onsite location is Chinook Building 401 5th Avenue Seattle, Washington, 98104. This position will require occasional travel to various King County Facilities.

WORK SCHEDULE: This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday.

UNION REPRESENTATION: This position is non-represented.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Are you ready to make a difference? dedicated to serving one of the nation's best places to live, work and play.

APPLICATION PROCESS

The recruitment for this position is open to King County Employees ONLY. If you are interested in pursuing this position and supporting King County's vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Brittney Marzest, Senior Talent Advisor at

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01

Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question

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