POSITION: Chief Financial & Operating Officer (CFO/COO)

REPORTS TO: Executive Director

REPORTS: 6

FLSA STATUS: Exempt

STATUS: Full-Time, 35 hours per week

BENEFITS: Full benefits including medical, dental, vacation accrual, 403b, and more

SALARY RANGE: $240,000 - 260,000

THE OPPORTUNITY

The Frye seeks a strategic, entrepreneurial Chief Financial & Operating Officer to serve as the chief steward of the museum's business and operational enterprise, which together represent a total organizational budget of just under $12 million annually and assets valued at approximately $166 million.

Reporting to the Executive Director and CEO and working closely with Executive Team, the CFO/COO ensures that the museum's financial and human resources, operational systems, technology, facilities, and business functions are aligned to advance the Frye's mission and strategic priorities.

Bringing an entrepreneurial, systems-oriented mindset, this leader builds the organizational capacity, financial discipline, and operational excellence that enable innovation while safeguarding the museum's long-term sustainability.

This is an opportunity for an executive who enjoys building organizations, leading through change, and partnering closely with an engaged Executive Director and Board of Trustees. The successful candidate will help shape the next chapter of the Frye's evolution-strengthening the institution's financial resilience, operational excellence, and entrepreneurial capacity as it enters its 75th anniversary and beyond.

THE ROLE

The CFO/COO serves as a member of the Executive Team and provides strategic leadership for the museum's enterprise functions, including:

• Finance and accounting
• Facilities, capital projects, and real estate
• Security and public safety operations
• Retail, café, and other earned revenue initiatives
• Technology and enterprise systems
• Human resources

Success in this role depends less on personally being the technical expert in every operational discipline than on building excellent teams, aligning leaders around shared priorities, and creating and integrating systems that enable the museum and its teams to perform at a high level.

KEY RESPONSIBILITIES

Strategic Leadership

• Serve as a trusted strategic partner to the Executive Director and Board.
• Align financial planning, operational priorities, and organizational strategy.
• Lead cross-functional initiatives that strengthen institutional performance.
• Foster collaboration, accountability, and continuous improvement across operational divisions.

Financial Stewardship

• Lead long-range financial planning, annual budgeting, forecasting, treasury, and cash management.
• Ensure accurate financial reporting, strong internal controls, and effective risk management.
• Partner with Board committees on financial strategy, investments, and organizational sustainability.
• Steward the museum's financial resources with transparency, discipline, and long-term vision.

Operational Excellence

• Oversee the museum's operational functions through capable department leaders.
• Build efficient systems and processes that improve organizational effectiveness.
• Ensure the museum's facilities, technology, security, and operational infrastructure support an exceptional visitor and staff experience.
• Guide institutional investments in technology, facilities, and operational capacity.

Business Strategy & Growth

• Strengthen and diversify the museum's earned revenue portfolio.
• Evaluate new business opportunities through thoughtful financial analysis and implementation planning.
• Partner across the museum to develop sustainable models that support ambitious programming, public engagement, and institutional growth.

Leadership & Culture

• Develop a high-performing finance and operations division through clear expectations, coaching, and accountability.
• Champion a collaborative, inclusive, and mission-driven workplace culture.
• Support organizational change with transparency, sound judgment, and empathy.
• Help cultivate an organizational culture that values continuous learning, innovation, and cross-departmental partnership.

QUALIFICATIONS

The strongest candidates will bring many-but not necessarily all-of the following:

• Significant executive leadership experience overseeing finance and organizational operations.
• Success partnering with CEOs, executive teams, and governing boards on strategic planning and institutional decision-making.
• Demonstrated ability to lead through organizational growth, transformation, or change.
• Strong financial acumen, including supervisory support of budgeting, forecasting, financial analysis, treasury, and risk management.
• Experience leading multidisciplinary teams of represented and non-represented employees both independently and through other senior managers.
• A systems-oriented mindset with exceptional organizational and project leadership skills.
• Excellent communication skills and the ability to translate complex information into clear strategic recommendations.
• Experience in nonprofit organizations, higher education, healthcare, museums, or other mission-driven institutions is valued but not required.

An MBA or comparable combination of education and executive experience is preferred.

THE PERSON

The ideal candidate is:

• A strategic, systems-oriented thinker who sees connections across the organization.
• A collaborative leader who builds trust and develops strong teams.
• Comfortable balancing strategy with execution.
• Curious, entrepreneurial, and energized by institutional growth.
• Calm under pressure and confident leading through complexity and change.
• Motivated by helping an important cultural institution realize ambitious goals.

WORKING CONDITIONS

This position is eligible for a hybrid in-person/remote work arrangement, with regular in-office work times as arranged with their manager. Work areas are inside, in a climate-controlled environment. Shift times may vary to meet the Museum's requirement to staff the facilities at all hours. Work may require long periods of sustained standing during Museum events.

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Ability to converse and exchange information for effective communication.
• Remaining in a stationary location, standing or sitting, and occasionally moving through the museum, which is wheelchair accessible.
• Regular operation of computer systems and other office equipment such as phones and printers.
• Capacity to stay on-site for extended durations during museum programs and events.