DataBank

Chief Critical Infrastructure Engineer

DataBank • $120K — $150K *
Red Oak, TX 75154In-Person
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in data center operations or critical infrastructure management.
  • Proven leadership experience managing technical teams.
  • Bachelor's degree in Engineering, Facilities Management, or a related field, or equivalent experience.
  • Expertise in mission-critical systems like UPS, generators, and HVAC.
  • Knowledge of industry standards (ISO 9000, ISO 14000, OHSAS 18000).
  • Strong analytical and multi-tasking skills under tight deadlines.
  • Excellent communication and technical presentation abilities.

Responsibilities

  • Establish and improve operational processes and standards for consistency and compliance.
  • Oversee planning and execution of infrastructure projects and customer solutions.
  • Manage technical operations of power systems and HVAC in facilities.
  • Analyze and report on facility performance metrics to stakeholders.
  • Provide technical guidance and support for customer solution integration.
  • Lead incident management and ensure prompt problem resolution.
  • Supervise and develop engineering and facility staff, promoting accountability and safety.
  • Ensure compliance with industry best practices and regulatory standards.

Benefits

  • Comprehensive Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Insurance
  • Company-paid Life Insurance
  • 401(k) with company match
  • Paid Time Off and Paid Holidays
Full Job Description
As the Chief Critical Infrastructure Engineer, you will serve as the technical leader responsible for ensuring continuous uptime, optimal performance, and operational excellence across our data centers. Acting as a key decision-maker and subject matter expert, you will drive best practices, manage critical systems, and set the strategic direction for all infrastructure operations to guarantee world-class reliability for our customers.

Key Responsibilities
  • Process & Standards Leadership: Establish, review, and enhance operational processes, standards, Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs) to ensure consistency, quality, and compliance.
  • Strategic Project Implementation: Oversee the planning and execution of infrastructure projects and customer solutions, including the allocation and preparation of space, power, and networking resources.
  • Technical Operations Oversight: Manage all aspects of technical facility operations, including power systems, HVAC, UPS, generators, mechanical systems, and critical environment controls.
  • Performance Analysis: Prepare, analyze, and present monthly operational metrics, facility performance data, and technical status reports to leadership and stakeholders.
  • Customer Integration & Support: Provide expert technical guidance and hands-on support for integrating and implementing customer solutions, ensuring seamless onboarding and continued operational success.
  • Incident Management: Take command of problem resolution and emergency response activities, ensuring prompt resolution and minimal impact to facility uptime.
  • Team Leadership: Supervise, mentor, and develop engineering and facility staff, fostering a culture of accountability, safety, and continuous improvement.
  • Compliance & Best Practices: Ensure the facility's operations adhere to industry best practices and regulatory standards (ISO 9000, ISO 14000, OHSAS 18000), and champion ongoing improvement initiatives.


Qualifications
  • 7+ years of progressive experience in data center facility operations, critical infrastructure management, or related mission-critical environments.
  • Proven leadership and supervisory experience with technical teams.
  • Bachelor's degree in Engineering, Facilities Management, or a related technical field; equivalent combination of education, training, and experience considered.
  • Expert knowledge of mission-critical systems such as UPS, generators, power distribution equipment, mechanical and HVAC systems, and Building Management Systems (BMS).
  • Demonstrated understanding of industry codes, regulations, safety standards, and quality management systems (incl. ISO 9000, ISO 14000, and OHSAS 18000).
  • Strong analytical and problem-solving skills; able to manage multiple priorities under tight deadlines.
  • Exceptional verbal and written communication and technical presentation skills.
  • High proficiency in developing proposals, operational documentation, and technical reports.


Compensation & Benefits
  • Competitive salary [Insert Range if Preferred]
  • Comprehensive Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Insurance
  • Company-paid Life Insurance
  • 401(k) with company match
  • Paid Time Off and Paid Holidays

About DataBank

DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. The company was founded in 2005 and has since grown to become one of the largest privately held data center providers in the US, with facilities in Dallas, Minneapolis, and Kansas City. DataBank's services include colocation, cloud hosting, managed services, and network connectivity, and the company serves a wide range of customers, including Fortune 500 companies, healthcare providers, and government agencies. DataBank is known for its high-quality facilities and customer service, and has received numerous awards for its performance and innovation.
Learn more about DataBank
Size
1,000 employees
Industry
Information Technology
Net Income
$10 million
Founded
2005
5 Year Trend
+20%
Revenue
$200 million
* Ladders Estimates

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