Job Type
Full-time
Description
Job Title- Charter Sales Manager
Department- Elevate Jet
Reports to- VP, Flight Services
Location- Plano, TX
Summary of position- As a member of our Charter Sales Team the Charter Sales Manager is tasked with revenue generation and will be responsible for driving wholesale and retail aircraft charter sales utilizing your network of operators and brokers. Specializing in relationship building and providing a level of unparalleled customer service, this role also includes client interaction with our fleet of managed aircraft owners.
Essential Duties & Responsibilities-- Analyze aircraft schedules for fleet optimization/utilization and proactively solicit operators and aggressively publicize open leg opportunities.
- Promptly respond to quote requests for Part 135 flights operated on executive/business aircraft.
- Issue charter contracts and coordinate payments/financial reconciliation
- Thoroughly document service requirements and coordinate with our Operations Control Center and flight operations departments.
- Perform coordination of services for contracted trips, including communications with operations, brokered operators, and vendors.
- Ensure proper day-of-operation communications with clients which may include times outside of normal business hours.
- Develop strong understanding of factors influencing charter pricing, including seasonality, competition, demand, aircraft capabilities, operating costs and sales channels.
- Monitoring industry trends and industry experience to work with the Sales, Marketing, and other business units to develop, implement, and refine an effective charter marketing strategy.
- Record and report all complete/incomplete work in company management applications such as Avianis, TripGrade, and HubSpot.
Knowledge, Skills & Abilities-- Strong understanding of business relationships and excellent personal and intuitive skills to develop and maintain relationships while acting as an internal and external ambassador of the Elevate brand
- Excellent written and verbal communication skills
- Well organized with extreme attention to detail and the ability to thrive in a fast-paced and high stress environment.
Education & Experience-- Bachelor's Degree or equivalent work experience
- 3-7 years of hands-on wholesale charter sales and charter sales operations experience, with proven expertise in developing and closing sales opportunities to grow a successful book of business.
- Solid ability to use office productivity software, experience with Flight Operations and CRM software such as FOS, Avianis, Salesforce or HubSpot is preferred.
Schedule & Travel-- The typical work schedule includes five 8-hour shifts assigned to one of the established schedules within the department. Nights, weekends and/or holidays may be required to support the needs of the organization.
- Ability to travel as needed up to 10%
Benefits-- Health & Welfare: Medical, dental, and vision insurance; employer-paid life and AD&D insurance; employee assistance program (EAP)
- Retirement: 401(k) plan with employer match up to 5%
- Paid Time Off: Vacation, sick leave, and paid holidays
- Additional Compensation: Commission eligibility
Miscellaneous-- FLSA Status- Full Time Exempt
- Lifting requirements- Up to 20lbs
- U.S. work authorization is a precondition of employment. Applicants must be authorized to work for ANY employer in the U.S, both now and at all future times. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
