Position Title: Change Manager IILocation: Remote
Work Authorization: Must be eligible for a federal background investigation (NACI minimum)
Application Email: [email protected] Job Summary WINTrio LLC is seeking a Change Manager II to support user adoption of a modernized federal survey data collection platform. This role plans and delivers training and change management activities, supporting a smooth transition from a legacy system to a new platform.
Key Responsibilities - Develop change management plans supporting adoption across web, mobile, and voice based channels
- Coordinate training delivery for agency staff and field representatives
- Prepare user facing documentation and knowledge transfer materials
- Identify stakeholder impacts and develop mitigation strategies for transition risks
- Support communication planning between the project team and agency stakeholders
- Assist with operational readiness and cutover planning activities
- Gather user feedback during testing phases to inform training content
Required Qualifications - 3 to 6 years of experience in organizational change management or training delivery
- Experience supporting technology transitions in federal or regulated environments
- Experience developing training materials and documentation for end users
- Strong communication skills supporting cross functional coordination
- Familiarity with federal accessibility requirements for training materials is a plus
- Must be eligible for a NACI background investigation
Technical Skills and Tools - Change Management: stakeholder analysis, adoption planning, communication strategy
- Training: curriculum design, instructional materials, knowledge transfer
- Documentation: SOPs, user guides, training manuals
- Collaboration Tools: SharePoint, JIRA, Microsoft Project Central Suite
- Recommended Certifications (not mandatory): Prosci Change Management Certification
Work Environment - Full time position
- Remote eligible
- Standard business hours Monday through Friday
- No travel required
WINTrio Benefits - Healthcare (Medical, Dental, and Vision)
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) and Retirement Savings Plan
- Annual Bonus and Profit Sharing Opportunities
- Paid Time Off (PTO) and Vacation
- Employee Assistance Program (EAP)
- Life, Personal, and Voluntary Disability Insurance
Growth Opportunities There is ample opportunity to grow in multiple dimensions, including federal change management, training program development, and program leadership. We are a completely employee driven company, and our continued success is built on the talent, dedication, and innovation of our team members.
