OverviewTo enable this purpose, we are looking for a Change Management Senior Manager with change expertise and proven experienced supporting large and complex transformational projects; applying change tools and techniques to assess, diagnose, design, support, deliver and execute custom solutions needed for the successful delivery of the project. This role will work with key stakeholders across programs, and focused on developing, managing, and executing transformational activities.
Program/Project Specific Details:
Decision Intelligence (DI) is a new priority program at PepsiCo that focuses on Digital enablement across end to end supply chain capabilities, redefines ways of working within and cross functions, driving faster and data-based decision making, spend compliance and supplier partnership, accelerating top and bottom-line growth. The DI Change Management Sr. Manager will play a key role in the strategy enablement, culture transformation, and process and tool adoption of this new transformational capability across PepsiCo.
The primary responsibility for this role will be formulating and implementing enterprise-wide change management strategies and plans to help embody the mindsets and behaviors needed for a successful rollout of the new global E2E process. The CM COE, Senior Manager, for DI will oversee and manage all facets of organizational change. This includes assessing change readiness, engaging stakeholders, developing and executing communication and training strategies, creating and delivering training outline and content, identifying quick wins, crafting success and inspirational stories, promoting process and tool adoption, enabling new ways of working, and, if necessary, contributing to organizational design.
This role will be reporting into the Strategy & Transformation - Transformation and Process Excellence Change Management COE Lead with a matrixed reporting relationship into the SVP S&T Service Delivery and is responsible to lead and coordinate a smooth change journey in partnership with key stakeholders (IBP, PGT, Supply Chain & Ops).
Responsibilities- Partner with global program leadership and market teams to shape Change Management program strategy.
- Develop and execute detailed change management plan for DI local and global sprints - plan, integrate and sustain for every market.
- Identify and assess Market complexity, readiness, change integration/interdependency opportunities and risks.
- Map key leadership stakeholders across functions and sectors and steers program-level engagements and tailored interventions to mitigate adoption risks.
- Develop the strategy to engage and successfully maintain strong relationships with global and functional leadership teams (SVPs, VPs) to execute the transformation at scale to create conviction in Reimagining Work and enable the successful adoption and outcomes of the new e2e process.
- Influence senior stakeholders across the organization to achieve the DI strategic agenda
- Collaborate closely with the DI Global Process Owner and other CM leads in the successful transformation initiatives (e.g., PGT, IBP, etc.) and evolution of S&T strategy to E2E
- Drive program`s specific high level change impact workshops to identify key impacts and identify potential change risks to design and deliver organizational enablers that promote readiness actions and ultimately adoption.
- Shape program-level key communications such as 'case for change', WIIFM, change narratives and success stories to inspire and embed long lasting change and socializes these communications using multiple channels such as SharePoint.
- Develop a training strategy and plan that aligns with program and market needs.
- Conduct needs assessments to identify learning objectives and training requirements.
- Ensure holistic integration of system content (e.g., navigation steps, screenshots), process instructions, and people-oriented content (e.g., behavioral changes) into training materials.
- Embed SP mindsets & behaviors into core ways of working & thinking.
- Steer program-level engagements and tailored interventions to mitigate adoption risks.
- Implement holistic measurement strategy to measure cultural and talent readiness, employee adoption, and effectiveness of change planning.
- Identify and partner with local change networks to support roll-out and sustainment of Market Transformation as appropriate.
- Lead the deployment of tactical change strategy and execution by ensuring that all the change management deliverables are delivered
- Self-motivated and possessing the ability to operate with minimal supervision and make informed, well-reasoned decisions. independently and with limited guidance, usually within a complex and often ambiguous environment.
- Working with relevant stakeholders (including SMEs) to build change management understanding and ensure leaders are prepared to effectively lead and embed change with their teams.
Compensation and Benefits:- The expected compensation range for this position is between $123,500 - $206,750.
- Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
- Bonus based on performance and eligibility target payout is 15% of annual salary paid out annually.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
Qualifications- Bachelor's Degree in HR, Organizational Development, Communications or related field required; Master's Degree preferred
- 10-12 years of in-depth experience in Change Management, Large-scale global Transformations, Organizational Development, Organizational Effectiveness, Agile System Implementation, Consulting experience
- Proficiency in MS Office suite of applications like Word, Excel, PowerPoint, Outlook, SharePoint etc.
Preferred Qualifications:
- Change Management Professional™ (CCMP) or Prosci® Change Practitioner certification
- Track record of successfully embedding change for large, strategic, global, complex initiatives enabled by new capabilities across the organization, with similar complexity as PepsiCo
- Experience applying change tools and methods to assess, diagnose, design, support and deliver custom solutions needed for the successful delivery of the program
- Strong executive presence with ability to develop and deliver clear, concise and compelling verbal & written communication
- Confronts and works through tough issues, taking ownership and accountability for resolution
- Able to work within ambiguous, fluid cross-functional environment managing various amounts of change
- Sees the bigger picture, able to look ahead to anticipate and address issues
- Strong problem solving, facilitation and decision-making skills
- Ability to be flexible and eagerness to learn, build relationships and demonstrate resilience
- Ability to partner with and influence senior leaders
- Attention to detail and excellent organization skills
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