TIAA

Change Management Practitioner

TIAA$78K — $105K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree preferred
  • 3+ years of relevant work experience
  • 5+ years of change management experience preferred
  • 2+ years of direct change management experience
  • 1+ year of project management experience
  • Experience with content development

Responsibilities

  • Contribute to change management strategies and plans that enhance employee adoption and minimize resistance.
  • Assess the impact of change by identifying key stakeholders and conducting readiness analyses.
  • Utilize established change management tools and methodologies to drive stakeholder engagement and communication strategies.
  • Prepare risk mitigation strategies and proactively address anticipated resistance.
  • Evaluate and report on the effectiveness of change initiatives, recommending adjustments as needed.
  • Understand business strategies and organizational culture to inform appropriate change strategies.
  • Collaborate with leadership to cultivate change management sponsorship across the organization.

Benefits

  • Opportunities for professional development and training
  • Potential for participation in performance-linked incentive programs
  • Supportive organizational culture focused on employee engagement
  • Cross-functional collaboration with diverse teams
  • Exposure to strategic business line initiatives
Full Job Description
Change Management Practitioner
The Change Management Practitioner supports the successful achievement of people-dependent return on investment for assigned initiatives / value streams. For each initiative / value stream supported, this role establishes metrics (speed of adoption, utilization, and proficiency), conducts an assessment of the change impact according to the organization's standards, supports communications and training activities, maximizes associate adoption, minimizes resistance, and achieves business results.

Key Responsibilities and Duties
  • Contribute to the creation and implementation of change management strategies and plans that maximize employee adoption and usage and minimize resistance for strategic, cross-functional business line initiatives.
  • Assess the change impact by identifying key stakeholders impacted by the change, conducting impact analyses, and assessing change readiness.
  • Leverage structured change management methodology, processes, and tools to create stakeholder engagement, communications and learning strategies to support adoption of each change management initiative.
  • Identify, analyze and prepare risk mitigation tactics and identifies and manages anticipated resistance.
  • Measure, assess and report on change management effectiveness for supported business program, and use assessments to recommend course-course corrections as needed.
  • Develop an understanding of the business strategy and goals, organizational culture and transformation vision to ensure an appropriate change strategy is developed and implemented. Effectively communicate the relationship between interdisciplinary team strategies and changes occurring across the business.
  • Partner with leaders to build change management sponsorship capability across multiple areas of the business.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 3+ Years Required; 5+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
7IC

Required Qualifications:

  • 3+ years of experience

Preferred Qualifications:

  • 5+ years of experience
  • 2+ years of change management experience
  • 1+ years of project management
  • experience with content development

Related Skills

Accountability, Adaptability, Change Management, Collaboration, Communication Channel Management, Consultative Communication, Data Analysis, Executive Presence, General Risk Management, Organizational Change Communications/Outreach, Problem Solving, Relationship Management, Stakeholder Engagement, Story Telling

Anticipated Posting End Date:

2026-08-14

Base Pay Range: $78,700/yr - $105,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

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Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

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At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

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17,000 employees
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