Role Overview

The Change Enablement Director will lead and grow Epiq Advisory for Law Firms’ Change Enablement practice, serving as a trusted advisor to law firm and corporate legal leaders navigating complex transformation. This role blends deep change and adoption expertise with legal‑industry fluency, client advisory leadership, and practice development. The Director will shape and deliver both stand‑alone change engagements and embedded change workstreams across Epiq’s KM, AI, search, data, and solution implementation practices, while contributing to the evolution, positioning, and scaling of our change enablement offerings.

Key Responsibilities

Client Advisory & Delivery

Serve as a trusted advisor to law firm and corporate legal leadership on change strategy, adoption planning, and transformation risk across Epiq’s advisory and implementation initiatives

Lead and deliver enterprise‑scale change enablement engagements for law firms and legal departments, including both stand‑alone change programs and embedded workstreams within broader advisory initiatives

Assess organizational readiness, stakeholder impact, and change fatigue across partners, associates, professional staff, and business services teams in complex, multi‑initiative environments

Translate firm strategy and advisory recommendations into practical, lawyer‑centric adoption and enablement plans that account for legal culture, risk sensitivity, billable hour pressures, and governance requirements

Design and execute end‑to‑end change programs, including stakeholder analysis, readiness and impact assessments, adoption roadmaps, communications, training strategies, and reinforcement models

Guide clients – lawyers and business professionals – through change impacts associated with AI, document and knowledge platforms, workflow automation, data modernization, and process re‑engineering

Identify and proactively manage adoption risks, resistance patterns, and fatigue, particularly in firms undergoing overlapping or sequential transformations

Establish and track measurable adoption, usage, behavior change, and value realization metrics tied to client business outcomes

Legal‑Centric Enablement & Leadership

Partner with client leadership teams to recommend and support embedded change into day‑to‑day legal workflows

Translate complex technology and operating model changes into clear, role‑based messaging and enablement tailored to legal audiences

Design learning and enablement programs for partners, associates, paralegals, practice support, and business services professionals

Coach law firm and in‑house legal leaders on effective change sponsorship, decision‑making, reinforcement, and visible leadership behaviors required to drive adoption

Lead stakeholder interviews, focus groups, and feedback loops to surface resistance, pain points, and adoption barriers

Practice Development & Growth

Lead the development and evolution of Epiq Advisory’s Change Enablement offerings, frameworks, and methodologies for the legal market

Shape change enablement approaches within proposals, SOWs, and client presentations, in collaboration with other practice leads

Contribute to business development efforts by articulating the value of change enablement as a core driver of ROI and transformation success

Represent change and enablement perspectives across complex, multi‑workstream client engagements

Stay current on legal industry trends, emerging technologies (including AI and agentic workflows), and evolving best practices in legal change and enablement

Internal Leadership & Capability Building

Mentor and support internal consultants and client teams on best‑practice change and enablement approaches in legal environments

Support clients in building sustainable internal change capability, including governance models, enablement frameworks, and role clarity

Collaborate with Epiq Advisory leadership to align change enablement with KM, AI, data, search and experience management practices

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Enterprise Decision Making

Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.

• Use financial and market expertise for long-term direction

• Build strategic partnerships

• Promote a customer-first mindset

• Allocate global resources for innovation and growth

Cultivates a Growth Mindset

Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting impact.

• Promote curiosity and forward-thinking

• Build a culture of innovation through partnerships

• Drive innovation to meet client needs

• Lead innovation with a clear vision

• Align innovation with market trends

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement

• Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management