Change Delivery Project ManagerThe Change Delivery Project Manager will manage the cross-functional coordination of complex cross-cutting change initiatives and change events across the organization. This role involves supporting the planning, executing, and monitoring of enterprise programs and change initiatives designed to deliver on enterprise-wide objectives.
Serving as the central point of contact for allocated changes, the incumbent effectively communicates consultative strategies and collaborates closely with Change Delivery colleagues and respective stakeholders to manage within agreed scope, capacity, budget and timeline.
This role requires a strong background in complex and cross-functional project management to ensure enterprise change management processes are adhered to and program / change objectives are achieved.
Position Responsibilities:Project Leadership and Execution- Plan, coordinate, and execute enterprise programs and cross-cutting change initiatives from initiation ensuring that all activities and dependencies are sequenced appropriately and meet scope, budget, timeline, and quality objectives.
- Develop and maintain detailed project plans, including strategic communications, milestones, deliverables, risk log and resource allocation.
- Monitor progress and coordinate adjustments as necessary to manage risks and overcome challenges.
- Collaborate with business leaders and stakeholders to assess current processes and identify opportunities for improvement.
- Drive process adherence and oversight to ensure consistency and alignment with organizational policies and standards.
- Prepare and maintain necessary project materials, meeting materials and notes, tollgate artifacts and project management plans / systems / tools.
- Coordinate end-to-end delivery strategy across multiple teams.
- Lead key forums, status updates, working sessions and tollgates amongst stakeholders and leadership.
- Maintain relevant system tooling standards and data integrity in alignment with enterprise standards.
Stakeholder Engagement and Communication- Serve as the primary point of contact for change-related communications, ensuring timely updates and transparent reporting to executive leadership and other stakeholders.
- Facilitate cross-functional meetings, workshops, and training sessions to drive engagement and adoption of programs and change initiatives.
- Prepare and deliver presentations, status reports, and other communications that clearly articulate project progress, risks, and outcomes.
- Serve as an enterprise change management SME, coaching and mentoring cross-functional stakeholders, business partners and new colleagues on process standards and successful navigation of key milestones and tollgates.
- Perform continuous assessment and resolution strategy of the impact of changes to mitigate delivery risk.
Risk and Issue Management- Identify, assess, and mitigate risks associated with change.
- Develop contingency plans to address potential challenges and ensure continuity of operations.
- Escalate issues as needed and work with senior management to devise effective solutions.
- Collaborate with Change Delivery peers, to ensure programs and change initiatives are managed in accordance with enterprise standards.
- Other duties as assigned.
