Change Consultant - Organizational Change Management

Blue-Mark

$90K — $200K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in consulting or 5+ years in corporate change management roles, driving measurable adoption
  • Proven experience coaching sponsors and leaders to facilitate change
  • Strong facilitation skills for alignment and decision-making sessions
  • Experience integrating change with core implementation teams
  • Structured thinker with executive-ready communication skills
  • Comfortable navigating ambiguity while being organized and accountable

Responsibilities

  • Lead change through sponsors and stakeholders to develop pragmatic change strategies
  • Coach leaders to visibly lead change and activate their sponsorship
  • Enable leaders with tools and knowledge for effective change management
  • Design engagement activities in sync with delivery timelines
  • Facilitate sessions to address resistance and foster commitment
  • Collaborate with client teams to assess readiness and plan implementation
  • Establish adoption metrics and feedback mechanisms to gauge change effectiveness

Benefits

  • Industry competitive salaries and performance bonuses
  • Comprehensive benefits package with health, dental, vision coverage, and RRSP matching
  • Parental leave top-up for employees
  • Monthly social events to foster team connection
  • Opportunities for learning and professional development
  • Early exposure to senior-level client leadership, including C-Suite contacts
Full Job Description
Description

We're looking for change consultants who make change land - people who work through sponsors and leaders, embed with delivery teams, and build the conditions for adoption before, through, and beyond go-live. You understand that change isn't a parallel workstream; it's how the work gets done. You're as comfortable coaching a resistant executive as you are designing a stakeholder engagement strategy or pressure-testing readiness two weeks before launch.

This is not a communications-and-training role (though you can do both). It's a sponsor-oriented, delivery-integrated change leadership role - and you'll be in the room where decisions are made.

What You'll Be Doing

Lead change through sponsors and stakeholders
  • Assess the change landscape - sponsor readiness, stakeholder disposition, organizational capacity for change, cultural dynamics - and translate it into a pragmatic change strategy tied to delivery milestones, not a standalone plan.
  • Build and activate sponsors: coach leaders on their role in the change, equip them to lead it visibly, and create the feedback loops that keep sponsorship active through implementation - not just at kickoff.
  • Enable leaders to provide Direction, Engagement, Commitment, and Knowledge (DECK™) to their teams by equipping them with the information, tools, materials, and knowledge they need to lead their people through change effectively.
  • Design and sequence stakeholder engagement, communications, enablement, and adoption activities that are integrated with the delivery roadmap - so change lands with the solution, not six weeks later.
  • Facilitate working sessions that surface resistance early, build shared ownership of design decisions, and move groups from awareness to commitment.


Embed with delivery and make change stick
  • Work alongside cross-functional client teams to identify change impacts, assess readiness, and shape implementation sequencing - not from a separate workstream, but as part of the core team.
  • Define adoption metrics and feedback mechanisms that tell you whether the change is actually taking hold; course-correct when it isn't.
  • Build client capability so the organization can sustain the change after we leave: coach leaders, develop internal change networks, and leave behind practical tools - not binders.


Build the firm
  • Create IP, tools and templates; mentor teammates; help shape our practices.
  • Support growth through proposals, statements of work, and lasting client relationships.


What You Need to Succeed

Core Qualifications:
  • 3+ years in consulting or 5+ years in corporate roles leading organizational change management on complex initiatives - not just developing plans, but driving adoption to measurable outcomes.
  • Demonstrated ability to work through sponsors and leaders as the primary mechanism for change - you coach up, not just down.
  • Strong facilitation skills: you run sessions that build alignment and make decisions, not sessions that produce post-its and parking lots.
  • Experience integrating change with delivery - you've been embedded on implementation teams and understand how design decisions create change impacts.
  • Structured thinking and crisp, executive-ready communication (PowerPoint, Excel); you can frame a change case for a steering committee and translate it into field-level actions.
  • Comfortable with ambiguity; organized, accountable, and biased to action.


Differentiating Qualifications:
  • Sponsor-oriented change leadership experience on large-scale transformations (operating model, technology, process redesign).
  • Experience designing and standing up change networks, champion models, or distributed change capacity within client organizations.
  • Familiarity with operating model and organization design concepts (structure, governance, roles, accountabilities).
  • Adoption measurement, readiness assessment design, or benefits tracking experience.
  • Experience in financial services, telecommunications, consumer/retail, or enterprise functions (HR, IT, operations).


Personal Characteristics:
  • Pragmatic builder mindset; low-ego collaborator who listens well and challenges constructively.
  • Facilitative mindset; you work with and through people, not around them.
  • Clear, concise communicator who can turn complexity into simple actions.
  • Ownership, resilience, and discretion with sensitive information.


Education Requirements:
  • Bachelor's degree in any discipline.
  • Masters degree or higher in Business Administration / Management or Organizational Psychology an asset.


Location:

We employ a hybrid work model. You will split your time working from Blue-Mark's downtown office, at client sites, and remotely.

Compensation and Perks:
  • Industry competitive salaries and a performance bonus
  • A comprehensive benefits package with health, dental and vision coverage, RRSP matching and parental leave top up is available to all employees.
  • Monthly events organized by our social committee, where the entire team can catch up and connect!
  • Learning and development opportunities to help build your skills and advance your career.
  • Early and frequent exposure to senior-level client leadership, including C-Suite contacts - we don't hide our consultants away in a back room to work on decks.


How to apply

Submit your résumé and a brief cover letter describing a project where you implemented a solution end-to-end. . Tell us: the change challenge, how you activated sponsors and stakeholders, how you integrated change with delivery, and the measurable outcomes.

Compensation

$90,000.00 - $200,000.00 per year

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