Chamber Operations Manager

House of Representatives

$84K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 2-4 years of relevant experience preferred.
  • Ability to handle high-stress situations calmly.
  • Strong collaboration skills to build trust within teams.
  • Excellent written and verbal communication abilities.

Responsibilities

  • Assist with oversight of operations in the House Chamber.
  • Administer and manage staff schedules and inquiries.
  • Control entry to the House Floor and verify credentials.
  • Facilitate access and enforce decorum for visitors during tours.
  • Coordinate evacuations and assist during emergency lockdowns.

Benefits

  • Comprehensive federal employee benefits package.
  • Access to various health and retirement plans.
  • Opportunities for career advancement and training.
  • Support for work-life balance and employee well-being.
Full Job Description
Summary

Incumbent is responsible for enforcing the rules and decorum of the House. Incumbent controls Chamber access and ensures that emergencies and security violations are discovered and reported. Incumbent supports the United States Capitol Police with emergency protocol, Member and staff-led Floor tours and high-profile events in the House Chamber.

Duties

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Chamber Operations Manager

Chamber Operations Division

Salary: $84,271 - $90,661

This is a supervisory position.

Job Summary:

Incumbent

is responsible for enforcing the rules and decorum of the House. Incumbent

controls Chamber access and ensures that emergencies and security violations

are discovered and reported. Incumbent supports the United States Capitol

Police with emergency protocol, Member and staff-led Floor tours and

high-profile events in the House Chamber.

Duties:

Typical duties include, but are not necessarily limited to:

  • Assists Deputy Assistant Sergeants at Arms, Chamber Security and Chamber Support with staffing and oversight of operations for the House Chamber.
  • Administers and manages staff schedules and inquiries.
  • Controls entry to House Floor or Speaker's Lobby by recognizing Members and checking credentials of other authorized personnel, such as staff and members of the media.
  • Requests Members from the House Floor for staff, constituents and members of the media.
  • Brings authenticated bills and other official documents into the House Chamber.
  • Assists with the coordination of the evacuation of the House Chamber to include, directing Members to the Member Briefing Center, alternate Chamber sites, and established safe havens.
  • Assists with the emergency lockdown of the House Chamber.
  • Assists with the distribution and explanation of escape hoods.
  • Activates and utilizes emergency stair chairs for individuals confined to wheelchairs.
  • Provides access control for All-Member briefings and meetings as requested.
  • Supports House Recovery Operations structure.
  • Supports the management of special events and operations for the House Gallery to include Joint Sessions of Congress, Member groups, and other highly attended functions.
  • Primary duty when out of session includes managing Chamber Support staff, House Gallery access, and House Floor access for Member and staff-led Floor tours.
  • Facilitates access and enforces the rules of the House for all visitors to the House Chamber, to include managing Member & staff-led Floor tour schedules.
  • Organizes staff-led tour logs and data, serving as the staff manager.
  • Assists with administrative tasks and organizational support for the division of Chamber Operations.
  • Performs other duties as assigned.


Requirements

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Conditions of employment

  • USA Jobs Conditions of Employment


Qualifications

Job Requirements:

  • Bachelor's degree or equivalent experience.


Preferred Requirements:

  • Two to four years of experience relevant to this position.


Skill Requirements:

CORE

  • Adaptability - Ability to deal calmly and effectively with high stress
    situations and work persistently when facing obstacles. Ability to work well in
    ambiguous situations, adjust quickly to change, and easily consider new
    approaches.
  • Collaboration - Ability to foster a sense of unity and trust within teams,
    breaking down silos and promoting teamwork across departments. Ability to
    encourage and facilitate cooperation, pride, trust, and group identity. Skill
    in working with others to achieve goals.
  • Communication - Ability to convey ideas and information to different audiences
    through verbal and written means. Knowledge of different writing techniques for
    different document types and purposes. Ability to create written documents that
    are complete, grammatically accurate, and technically sound. Ability to
    articulate ideas clearly through speech.
  • Customer Orientation - Values and delivers high quality, professional, responsive, and
    innovative service to internal and external customers. Builds and maintains
    effective customer relations that result in satisfaction; holds self and others
    accountable for quality outcomes.
  • Decision Making - Skill in making sound, well-informed, and objective decisions,
    taking into consideration the potential impact and implications of the
    decisions. Ability to commit to action even in uncertain situations.
  • Organizational Awareness - Knowledge of the structure, functions,
    and dynamics present within the U.S. House of Representatives and SAA.
    Knowledge of relevant policies and procedures that govern the organization.
    Knowledge of how the SAA fits within the broader context of Federal agencies
    and how it contributes to government functioning.
  • Planning and Coordination - Ability to organize work, set
    priorities, and determine resource requirements. Ability to determine short-term or
    long-term goals and strategies to achieve them. Ability to coordinate with
    others to accomplish goals. Skill in monitoring progress in relation to desired
    outcomes. Knowledge of planning, coordination, and execution of business
    functions, resource allocation, and production for the operation of a division
    or the Sergeant at Arms.
  • Problem Solving - Ability to identify problems; skill in determining accuracy and
    relevance of information. Ability to use sound judgment to generate and
    evaluate alternatives, develop effective solutions, and make recommendations.


LEADERSHIP

  • Policy Knowledge and Development - Knowledge of
    policies and procedures pertaining to the U.S. House of Representatives and the
    Sergeant at Arms. Ability to develop, implement and maintain internal
    policies.
  • Stakeholder
    Management
    - Knowledge
    of the concepts, practices, and techniques used to identify, engage, influence,
    and monitor relationships with individuals and groups connected to the U.S.
    House of Representatives and the Sergeant at Arms.


SPECIALTY

  • Administrative
    Support
    - Knowledge
    of planning, coordination, and execution of business functions, resource
    allocation, and production for the operation of a division or the Sergeant at
    Arms.
  • Congressional
    Awareness & Tact
    - Knowledge
    of the internal and external politics that impact the work of the organization.
    Ability to maintain a nonpartisan approach when addressing work and interacting
    with others. Knowledge of organizational and political reality and ability to
    act accordingly.
  • Facilities
    Knowledge
    - Knowledge
    of the physical layout and regulations governing the use of the Capitol and
    House Office Buildings.


Work Schedule:

Full-time,

permanent. Monday - Friday, 8:30 a.m. - 5:00 p.m. with variable hours to

accommodate House legislative schedule. Must be able to work outside of normal

business hours when necessary, including evenings, weekends, and holidays as

needed.

Physical Requirements and Work Environment:

This position operates in both a typical office environment and a

field environment (e.g., House buildings, grounds, facilities, checkstands,

etc.), which is subject to typical weather conditions and temperatures. Actual

weight handled varies, but the role involves handling items including books,

documents, and equipment weighing up to 50 lbs. The incumbent should be capable

of meeting physical requirements, which may include sitting, lifting, bending,

crouching, walking, and standing.

Other Significant Factors:

  • Job requires on-call support.
  • Job requires local travel within the
    Washington D.C. metropolitan area.
  • Job may be required to report to work in
    all conditions.
  • Job may require various shifts, extended hours, or weekends.


Applicant Instructions:

Qualified candidates should submit

a resume and cover letter by 7:00 p.m. on July 3, 2026. Applicants will receive an email

response indicating receipt of their cover letter and resume. Submission of these documents does

not guarantee an interview.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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