Job Description: OnBase Applications Support Coordinator will have experience in managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas. • Act as a subject matter expert (SME) for application workflows and configurations. • Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. • Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. • Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. • Maintain system documentation, including workflows, build specifications, and testing protocols. • Ensure compliance with HIPAA, data governance, and organizational security policies. • Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. • Support the teams working on other applications. Must have Onbase Admin certification Basic Qualifications: • A minimum of one year of experience in an OnBase Applications Support Analyst with experience in managing applications, with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams. • Must possess an active and current OnBase Certification • High school diploma or GED