Jabil

Application/System Implementation & Support Lead (US Growth)

Jabil$80K — $110K *
Tampa, FL 33647In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Business Administration, or related field.
  • 3+ years in application implementation or system support.
  • Experience with enterprise-level applications such as ERP, CRM, or MES is desirable.
  • Familiarity with Automation & Fleet Management Applications is a plus.
  • Strong problem-solving skills and ability to resolve complex technical issues.

Responsibilities

  • Participate in the implementation of new business applications for US growth initiatives.
  • Configure and customize applications to meet user needs.
  • Provide technical support and troubleshoot application issues.
  • Develop user training programs and documentation.
  • Collaborate with teams to gather requirements and define solutions.
  • Perform system testing and quality assurance for functionality and performance.
  • Identify opportunities for system optimization and process improvement.

Benefits

  • Medical, Dental, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities
Full Job Description


Job Summary**

How will you make an impact?
The Application/System Implementation & Support Specialist (US Growth) at Jabil, Inc. will play a critical role in the successful deployment, configuration, and ongoing support of various business applications and systems across our growing US operations. This individual will act as a key liaison between end-users and technical teams, ensuring optimal system performance and user satisfaction, with a focus on supporting expansion initiatives.

This role will be based onsite at one of our US sites and will require upto 75% travel throughout the US for projects, ramp ups, new site development, etc. Base site locations:
  • Salisbury, NC
  • Auburn Hills, MI
  • Memphis, TN
  • Richardson, TX
  • Grantsville/Salt Lake City, UT
  • St. Petersburg, FL


What will you do?
  • Participate in the planning, implementation, and deployment of new business applications and system upgrades, specifically for US growth initiatives.
  • Configure and customize applications and systems to meet specific business requirements and user needs.
  • Provide comprehensive technical support and troubleshooting for application and system issues, including incident resolution, problem diagnosis, and root cause analysis.
  • Develop and deliver user training programs and documentation to ensure effective adoption and utilization of new and existing systems.
  • Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to gather requirements, define solutions, and ensure successful project delivery.
  • Perform system testing and quality assurance to validate functionality, performance, and data integrity.
  • Maintain accurate records of system configurations, support requests, and resolutions.
  • Proactively identify opportunities for system optimization, process improvement, and automation.
  • Stay current with industry trends and best practices in application implementation and support.


How will you get here?
Education:
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

Experience:
  • 3+ years of experience in application implementation, system support, or a similar technical role.
  • Proven experience with enterprise-level applications (e.g., ERP, CRM, MES, Mendix) is highly desirable.
  • Experience in Automation & Fleet Management Application is a plus.


Knowledge, Skills, Abilities:
  • Strong understanding of business processes and how they are supported by IT systems.
  • Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Ability to create clear and concise documentation, including user guides and technical specifications.
  • Experience with project management methodologies and tools is a plus.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Willingness to travel periodically within the US to support various growth sites.


What can Jabil offer you?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities

Apply Today!

About Jabil

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. At Jabil, they are a product solutions company focused on empowering brands that have their sights set on empowering the world – it’s their reason for being, and the guiding force driving them to become the most technologically advanced and most trusted in their field. Whether they are serving one of the world’s biggest and best-known brands or the coolest tech startups, their resolve never wavers. They share common desires and values with these brands: to make a difference by empowering a better, healthier, safer, and cleaner world, in all they do.

Jabil Careers

Join Jabil's dynamic team today and be part of a global leader in manufacturing solutions, where innovation meets purposeful design. At Jabil, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

At Jabil, every position plays a critical role in our success. You’ll collaborate with a global team of professionals dedicated to pioneering solutions in various industries. Our culture thrives on innovation and leadership, empowering you to explore new paths and push boundaries.

Why Choose Jabil?

- **Innovative Culture**: Dive into a workplace where innovation is at the core of everything we do. At Jabil, creativity and new ideas lead the way to groundbreaking achievements. - **Diversity and Inclusion**: Join a team where diversity is celebrated. Jabil's commitment to diversity training ensures an inclusive environment where everyone’s voice is heard. - **Career Growth**: With Jabil, your career trajectory is limitless. We offer extensive opportunities for career advancement, from professional development workshops to leadership training programs.

Explore Job Opportunities

Whether you’re looking for an entry-level position or a more experienced role, Jabil has a variety of job opportunities to fit your skills and ambitions. We are continuously hiring talented individuals who are passionate about making a difference.

Internship Programs

Kickstart your career with a Jabil internship. Gain hands-on experience, enhance your skills, and network with industry leaders. Our internships provide a solid foundation for future employment and are a stepping stone to a full-time position at Jabil.

Benefits of Working at Jabil

- **Competitive Benefits**: Enjoy a comprehensive benefits package that supports both your professional and personal life. - **Global Networking**: Connect with colleagues around the world and expand your professional network within the industry. - **Employee Training**: Engage in ongoing training programs designed to hone your skills and enhance your career prospects.

Join Our Team

Ready to advance your career at Jabil? Explore open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to make an impact.

Stay Connected

- **Career Insights**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Jabil.

Interview and Resume Tips

Prepare for your interview at Jabil with our helpful tips that can make your resume stand out. Learn what we look for in potential hires and how you can effectively showcase your skills and experiences. At Jabil, we are more than just a company; we are a community driven by innovation and committed to fostering a culture of growth and leadership. Join us and transform your career with a world leader in manufacturing solutions.
Learn more about Jabil
Size
238,000 employees
Market Cap
$9.3 billion
Industry
Net Income
$213.9 million
Founded
1966
5 Year Trend
+11.9%
Revenue
$27.5 billion
NASDAQ

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