Computershare

CCM Developer

Computershare$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience with document composition engines, specifically Quadient Inspire
  • Proficient in reviewing business requirements and technical specifications
  • Strong analytical thinking skills for solution constructs
  • Ability to work flexible hours as needed
  • Bonus: Experience with Perl, XML, JSON, SQL, C++, TypeScript, JavaScript, or Groovy
  • Bonus: Familiar with version control tools like Git, TFS, ADO
  • Bonus: Understanding of both Waterfall and Agile methodologies

Responsibilities

  • Build and maintain customer communication management solutions for diverse systems
  • Perform unit testing and assist Testing teams with system testing
  • Investigate technical issues, collaborating with senior team members as necessary
  • Prepare documentation for new or modified business and operational procedures
  • Record and update tasks using a work tracking tool; provide status reports
  • Provide on-call support for out-of-hours problems across CTS locations

Benefits

  • Flexible work arrangements to balance work and personal life
  • Health and well-being benefits for you and your family
  • Employee share purchase program with company contributions
  • Recognition programs and team activities to foster community
  • Comprehensive benefits to support professional growth and wellbeing
Full Job Description
Job Description

Location: Toronto, Beaver Creek

In this position, you'll be based in the Toronto (East Beaver Creek) office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 40 hours a week, Monday to Friday with flexible hours . Find out more about our culture of flexible working at computershare.com/flex.

Computershare has an exciting opportunity for a permanent full-time Quadient Inspire Developer to join our Computershare Communication Services team.

A role you will love

You'll be a part of our dynamic CCS team which provides integrated customer communication solutions worldwide. In this role, you will develop and support our systems that ensure the business meets the needs of its clients, internally and externally, by following the prescribed standards as determined by the different technical groups, as well as using technical frameworks, both existing and emerging.

Other key responsibilities include:
  • Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communications
  • Performing unit testing and assisting Testing teams with system testing
  • Investigating technical issues when required, using the help of senior and experienced team members if needed
  • Assisting in the preparation of documentation where necessary for new or changed business, operational, or support procedures
  • Recording and updating assigned tasks using a work tracking tool and provide status reports on outstanding issues
  • Providing on-call support as needed for problems which occur out of working hours including support to other CTS locations

What will you bring to the role?

To be successful in this role, you have the ability to work under pressure and meet tight deadlines. You are also someone who is team oriented and results oriented. You are a creative thinker, a problem solver and a quick learner.

You'll also bring:
  • 3 + years' experience with document composition engines, like Quadient Inspire
  • Experienced in reviewing business requirements & technical specifications to determine necessary changes needed to satisfy the requirements
  • Analytical thinking involving analysis of solution constructs and proper methods of validation and reconciliation
  • Ability to work flexible hours as needed

Bonus points if you have:
  • Experience with any of the following languages: Perl, XML, JSON, SQL, C++, TypeScript, JavaScript, Groovy
  • Experience working within in-house built tools and the ability to adapt to learning the ins and outs of these types of tools
  • Knowledgeable with various version control tools, such as Git, TFS, ADO
  • Understanding of both Waterfall and Agile methodologies


Benefits designed for you

Flexible work to help you find the best balance between your work and your lifestyle.

Health and well-being: Flexible benefits to support you and your family.

Invest in our company by setting aside a portion of your pay to purchase company shares, and you'll also receive a company contribution.

Additional perks ranging from recognition programs and team activities to offerings that help you invest in your future. Visit computershare.com/CanadaBenefits for more details.

And more. We're a welcoming, close-knit community, with experienced colleagues ready to help you grow. Our guide will help you learn more about our benefits and life at Computershare; visit Computershare.com/careers-handbook.

About the Team

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.

About Computershare

Computershare Limited is an Australian stock transfer company that provides corporate trust, stock transfer and employee share plan services in a number of different countries. The company currently has offices in 20 countries, including Australia, the United Kingdom, Ireland, the United States, Canada, the Channel Islands, South Africa, Hong Kong, New Zealand, Germany, and Denmark.
Learn more about Computershare
Size
12,009 employees
Industry
NASDAQ

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