Catering & Conference Event Manager

University of Western Ontario

$67K — $96K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University Degree in Hospitality Management or a 2-year Community College Diploma with relevant experience
  • 3 years of experience in event planning, marketing, and management
  • Hotel and event management experience preferred
  • Experience in a unionized hospitality environment preferred
  • Strong skills in planning, organization, and detail orientation

Responsibilities

  • Develop and coordinate all special event details
  • Prepare quotes and follow up on event deposits
  • Communicate regularly with stakeholders and clients about event logistics
  • Manage space and room reservations effectively
  • Work closely with kitchen and service staff to deliver exceptional customer service
  • Participate in events to ensure smooth execution
  • Address concerns regarding products, services, and dietary needs

Benefits

  • Fully in-person role that encourages strong team dynamics
  • Opportunity to engage with diverse stakeholders
  • Access to professional development in a vibrant university environment
  • Dynamic work environment with a focus on event execution
  • Potential to build lasting relationships across departments and with clients
Full Job Description
Classification & Regular Hours

Hours per Week: 35

Salary Grade: 14

The base salary will be $67,680 - $96,590 per annum. Starting salary will be aligned with the successful candidate's experience, skills, and demonstrated qualifications.

Responsibilities

The Catering & Conference Event Manager is responsible for developing, coordinating and managing all details of special events. The role will prepare quotes for clients and follow up on the collection of event deposits at scheduled intervals as required. The Event Manager will regularly communicate with stakeholders and meet with clients/guests/customers to discuss concerns or issues regarding products, services, dietary needs, health and safety procedures, and event logistics. The role will participate in events as well as assist with managing space and room reservations, and will work closely with the Chef, Supervisors, office staff, service staff and the University community to deliver exceptional customer service for all events.

Qualifications

Education:
  • University Degree in Hospitality Management and Administration, OR a 2-year Community College Diploma in Hospitality Management with relevant related experience

Experience:
  • 3 years of experience in a position related to event planning, marketing and management
  • Hotel and event management experience preferred
  • 3 years of experience in a unionized hospitality environment preferred

Knowledge, Skills & Abilities:
  • Proven ability to plan and organize events effectively with an acute sense of detail
  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
  • Knowledge of menu development and menu/event planning
  • Able to build and maintain lasting relationships with other departments, clients and external vendors
  • Ability to work independently and effectively as a member of the team to achieve department goals
  • Demonstrated ability to manage multiple tasks and set priorities in a fast-paced environment
  • Ability to work within a flexible schedule to accommodate the University's events and schedules
  • Possesses a reputation for resourcefulness with a strong sense of accountability and initiative


Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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