AutoOwners Insurance

Casualty Claims Representative

AutoOwners Insurance$66K — $106K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant education and experience
  • At least 1 year of insurance or claims handling experience
  • Basic understanding of casualty policy language
  • Strong verbal and written communication skills
  • Ability to gather and interpret information effectively
  • Demonstrated time management and task efficiency
  • Interpersonal skills for diverse customer interactions

Responsibilities

  • Investigate casualty claims by collecting statements and evidence
  • Analyze policy coverage to establish liability and damages
  • Negotiate settlements according to company procedures
  • Communicate claim status to stakeholders including insureds
  • Maintain accurate documentation and regulatory compliance
  • Participate in training programs for skill enhancement
  • Travel as necessary for investigations or meetings

Benefits

  • Merit-based work-from-home program after initial training
  • Friendly work environment and structured training program
  • Employee mentoring for professional growth
  • Matched 401(k) and a fully-funded pension plan
  • Generous paid time off including holidays, vacation, and sick leave
  • Involvement with a top-rated insurance carrier offering stability
Full Job Description
Job Description

Applications are accepted on an ongoing basis. An open position may not be available at this time.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team. This job requires mastery of claims-handling skills and requires the person to:
  • Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
  • Analyze and interpret policy coverage and determine liability and damages.
  • Negotiate claims settlements in accordance with company procedures and within authority limits.
  • Communicate claim status to all relevant stakeholders, including insureds and agents.
  • Maintain accurate documentation in company systems and adhere to regulatory and internal standards.
  • Participate in training and education programs to enhance claim-handling skills.
  • Travel as needed for onsite investigations or meetings.
  • Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.


Desired Skills & Experience
  • Bachelor's degree or equivalent combination of education and related experience.
  • At least 1 year of related insurance or claims experience.
  • Basic understanding of casualty policy language
  • Strong verbal and written communication
  • Ability to gather and interpret information for effective claims resolution
  • Demonstrated ability to manage time and tasks efficiently
  • Interpersonal skills to deal with diverse customers and situations


Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Compensation

Auto-Owners offers a generous compensation package. For this position, the anticipated annualized starting base pay range is: $66,000.00 - $106,00.00. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

About AutoOwners Insurance

Auto-Owners Insurance is the largest property and casualty insurance company domiciled in Michigan. Auto-Owners success can be traced back from its present management to the early leadership of Vern V. Moulton who, in 1916, organized Auto-Owners Insurance Company in Mt. Pleasant, Michigan. The infant Company had no capital and was housed in one room of a bank building. Auto-Owners operated in Mt. Pleasant for a little less than a year. In 1917, V.V. Moulton literally picked the Company up, placed it under his arm and in his pocket (the Company consisted of one book of policyholders' names and $174.25 in assets), and moved Auto-Owners to Lansing, Michigan. It wasn't long before the Depression began, and Auto-Owners weathered even the lowest point of that era - the bank holidays of February 1933. The Company demonstrated its corporate toughness and financial stability by paying all claims promptly, daily, and IN CASH! The firm was then writing more than $2.5 million in insurance premiums. Auto-Owners entered the general casualty insurance field in 1940, having previously written only automobile insurance. During the next five years, the Company found it necessary to acquire three more buildings in the vicinity of its main office to accommodate its continued growth. In 1951 it consolidated all of its offices into one home office, which was constructed in downtown Lansing.

AutoOwners Insurance Careers

Join the vibrant team at AutoOwners Insurance, a leading entity in the insurance sector, and propel your career to new heights. At AutoOwners Insurance, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At AutoOwners Insurance, you’ll be part of a dynamic team that values professional growth and leadership. Our company is renowned for its commitment to excellence and its supportive work environment. We offer a variety of job opportunities across multiple functions, ensuring that your career journey is both challenging and rewarding.

Explore Our Diverse Opportunities

Whether you're looking for a full-time position or an internship, AutoOwners Insurance provides a platform to enhance your skills and push the boundaries of what you can achieve. From underwriting and claims to marketing and IT, our job opportunities span a wide range of disciplines.

Innovate and Lead

Join us and contribute to projects that redefine the standards of the insurance industry. AutoOwners Insurance is a place where innovation meets practical application, and where you can lead initiatives that make a real difference.

Develop Your Skills

With AutoOwners Insurance, you are set on a path of continuous learning. Our diversity training and leadership programs are designed to enhance your professional skills and prepare you for future challenges. Networking within the company is encouraged, fostering a community of learning and mutual growth.

Benefits and Culture

AutoOwners Insurance is dedicated to providing its employees with a supportive and inclusive culture. We offer competitive benefits that ensure the well-being of our team members and their families. Our commitment to diversity and inclusion is evident in every aspect of our company, from hiring practices to team collaborations.

Join Our Team

If you are driven, curious, and passionate about building a meaningful career, explore the employment opportunities at AutoOwners Insurance. We are continuously hiring and looking for individuals who bring creativity and dedication to their work.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant skills and experiences. Prepare for your interview with us by understanding our company’s mission and values. At AutoOwners Insurance, we look for individuals who are not only skilled but who also align with our culture of teamwork and innovation.

Stay Connected

Keep up to date with the latest news, career tips, and industry insights by following AutoOwners Insurance careers page. Discover the exciting and rewarding career opportunities waiting for you.

Search AutoOwners Insurance Jobs

Start your professional journey with us by searching for open positions that match your skills and interests. At AutoOwners Insurance, your next opportunity to excel is just around the corner.

Explore, Innovate, Grow – Join AutoOwners Insurance Today!

Learn more about AutoOwners Insurance
Industry
Founded
1916

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