Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment.
By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications.
Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.
What You'll Do
Ensure the overall management of complex occupational injury cases for clients in a matrix team environment.
Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance.
Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process.
Collaborate with stakeholders to develop strategies for effectively managing disputes, including those handled by the Administrative Labour Tribunal];
Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).
What You Bring
Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law, or a related field, or equivalent practical experience
2–5 years of experience in occupational injury management, including familiarity with opening and following up on WCB cases (administrative and medical) and the rules governing temporary assignment
Additional experience in occupational injury management in other Canadian jurisdictions is an asset
Excellent verbal and written communication skills
Strong organizational skills with the ability to effectively manage competing priorities in a fast-paced, deadline-driven environment
Proven problem-solving skills with a demonstrated, solutions-oriented mindset
Strong analytical skills combined with the ability to synthesize detailed information
Highly collaborative team player, capable of working independently and autonomously as needed
Proficient in Microsoft Office Suite with exposure to Microsoft Teams and SharePoint
Salary Range: $58,100-$107,900 CAD
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more…
Job Type: This is for a current vacancy.
