Case Manager National Workers Compensation Services

LifeWorks, Inc. • $58K — $107K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Human Resources, Industrial Relations, Business Administration, Law, or related field, or equivalent experience
  • 2-5 years of experience in occupational injury management
  • Familiarity with WCB cases and rules governing temporary assignments
  • Experience in occupational injury management across Canadian jurisdictions is a plus
  • Excellent verbal and written communication skills
  • Strong organizational skills for managing competing priorities
  • Proficient in Microsoft Office Suite, with exposure to Microsoft Teams and SharePoint

Responsibilities

  • Manage complex occupational injury cases in a collaborative team environment
  • Guide clients in continuous improvement to reduce the impact of injuries on performance
  • Advise clients on maintaining employment relationships during rehabilitation
  • Collaborate with stakeholders to manage disputes effectively
  • Propose solutions to enhance OHS management practices and performance

Benefits

  • Comprehensive total rewards package with competitive salary and bonus structures
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Flexibility to work in-office, virtually, or a combination of both
  • Generous company-matched pension
  • Opportunities for community involvement
  • Career growth and learning & development opportunities
Full Job Description
Join our team and what we'll accomplish together Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment. By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications. Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees. What You'll Do Ensure the overall management of complex occupational injury cases for clients in a matrix team environment. Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance. Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process. Collaborate with stakeholders to develop strategies for effectively managing disputes, including those handled by the Administrative Labour Tribunal]; Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.). What You Bring Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law, or a related field, or equivalent practical experience 2–5 years of experience in occupational injury management, including familiarity with opening and following up on WCB cases (administrative and medical) and the rules governing temporary assignment Additional experience in occupational injury management in other Canadian jurisdictions is an asset Excellent verbal and written communication skills Strong organizational skills with the ability to effectively manage competing priorities in a fast-paced, deadline-driven environment Proven problem-solving skills with a demonstrated, solutions-oriented mindset Strong analytical skills combined with the ability to synthesize detailed information Highly collaborative team player, capable of working independently and autonomously as needed Proficient in Microsoft Office Suite with exposure to Microsoft Teams and SharePoint Salary Range: $58,100-$107,900 CAD Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as: • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family • Flexibility to work in-office, virtually or a combination of both • Generous company matched pension • Opportunity to give back to communities in which we work, live and serve • Career growth and learning & development opportunities to develop your skills • And much more… Job Type: This is for a current vacancy.

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

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LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

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LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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